Supply Chain Customer Service Representative

Rocky Mountain Air Solutions is hiring for customer service representative positions at multiple locations throughout our Colorado, Utah, Wyoming, and Nebraska service area. This role combines a variety of activities related to counter and inside sales activities with a focus on selling industrial gases and welding supplies via phone and walk-in interactions. Your main responsibilities will focus on assisting customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.), troubleshooting complex issues with customer processes/needs, completing warehouse related activities such as cycle counting, shipping and receiving of product, and supporting the branch delivery driver role via logistical support and sometimes back-up delivery driving.Our team works well together and will require candidates to demonstrate dependability, accuracy in transactions, professionalism in interactions, skilled follow-up, enjoyment in process adherence, and experience in managing customer accounts including receivables. We will train you to learn our products - compressed and liquefied gases (oxygen, nitrogen, argon, acetylene, etc.), stick/MIG/TIG welding machines, filler metals and related items. You must be ready to grab opportunities and build your career.Requirements:Bachelor's degree is requiredAbility to pay close attention to detail in paperworkStrong analytical and problem-solving skillsAbility to work well both independently and within a teamPhysical movement (lifting, rolling, maneuvering) of products including moving atmospheric gas cylinders with a cart and boxes of 60-pound wireValid Driver’s License with a good driving recordLogistic Details:Your first year is spent completing a rotational training program designed to give you a robust understanding of the business and ability to complete your daily responsibilities. You will travel to other branches as part of training – the company pays your travel expenses.You will obtain your CDL B license with your HAZMAT endorsement within 90 days of hire – this redundancy is a requirement for all roles relating to customers.Hours worked are based on customer service coverage needs for the branch and will be within a Monday-Friday schedule of normal daytime hours. Denver and Casper locations also have Saturday morning hours 7am-12:30pm. Saturdays are on a rotation, so you will not work every Saturday.On-call responsibilities held within branch rotation. This is not a customer base with a high demand for after-hours assistance.Salary and Benefit Details:Starting pay $24-27/hour dependent on industrial gas distribution industry experienceMedical, Dental, Life and Long-term Disability Insurance401KQuarterly Profit Sharing6-8 paid holidays, paid sick time, paid vacation time

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