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TTEC

Temporary Team Lead - Remote

TTEC, Des Moines, Iowa, United States, 50319


TTEC Temporary Team Lead - Remote Des Moines, Iowa Apply Now

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Temporary Team Lead working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You’ll DoMotivate your team to meet both TTEC and client metric performance goals.Answer associates' questions, listen to, and guide them to resolve issues, and handle customer escalations.Coach associates to ensure the achievement of company and client goals while addressing employee-related issues.Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.Motivate and mentor your team by providing constant coaching and feedback.Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks.Impact the financial health of our company as you lead with compassion and help retain our most valuable assets, our employees.What You Bring to the RoleAssociate degree, technical school, or equivalent work experience.Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others.Utilize time management skills and manage priority tasks.Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks.Customer-focused mindset.Comfortable with computer systems.What You Can ExpectSupportive of your career and professional development.An inclusive culture and community-minded organization where giving back is encouraged.A global team of curious lifelong learners guided by our company values.Ask us about our paid time off (PTO) and wellness and healthcare benefits.The anticipated range is $20-$22 hourly. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education, and/or skill levels.About TTEC: Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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