University of Southern California
Customer Service Representative (Seasonal), LA Memorial Coliseum
University of Southern California, Los Angeles, California, United States, 90079
Customer Service Representative (Seasonal), LA Memorial ColiseumApply
Locations: Los Angeles, CA - University Park Campus
Time Type: Part time
Posted on: Posted 23 Days Ago
Job Requisition ID: REQ20148517
USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. We are seeking a
Customer Service Representative (Seasonal)
to join our rapidly growing team.
The Opportunity:
USC is collecting resumes of potential customer service/events applicants for future Los Angeles Memorial Coliseum positions. Your application will be kept on file for consideration as openings occur.
The Customer Service Representative (Seasonal) position greets and assists visitors, answers questions, provides direction and appropriate information, and performs clerical tasks, as assigned. This position is responsible for maintaining high standards of customer service during all transactions and assisting staff with event-related calls and dispatch of personnel.
The Accountabilities:
Greet and assist guests by offering services, fulfilling special needs, and resolving conflicts.
Must have knowledge of the Los Angeles Memorial Coliseum and provide accurate facility information.
Must have patience to respond and assist confused or irate customers.
Answers phone lines and directs calls to the proper staff member/department.
Operates the customer service window and responds to customer inquiries, as needed.
Provides customers with disability services as needed.
Follows proper cash handling procedures and completes ticket reconciliation at the end of each shift.
Performs other related duties as assigned or requested.
The Qualifiers:
Minimum Education: High School diploma or equivalent combined experience.
Minimum Field of Expertise: Strong interpersonal and communication skills, basic computer knowledge, and ability to work independently.
Must demonstrate a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability.
What We Prefer:
Preferred Experience: Prior sales and customer service experience; ticketing sales.
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The hourly rate for this position is $17.28.
USC is a smoke-free environment.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
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Locations: Los Angeles, CA - University Park Campus
Time Type: Part time
Posted on: Posted 23 Days Ago
Job Requisition ID: REQ20148517
USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. We are seeking a
Customer Service Representative (Seasonal)
to join our rapidly growing team.
The Opportunity:
USC is collecting resumes of potential customer service/events applicants for future Los Angeles Memorial Coliseum positions. Your application will be kept on file for consideration as openings occur.
The Customer Service Representative (Seasonal) position greets and assists visitors, answers questions, provides direction and appropriate information, and performs clerical tasks, as assigned. This position is responsible for maintaining high standards of customer service during all transactions and assisting staff with event-related calls and dispatch of personnel.
The Accountabilities:
Greet and assist guests by offering services, fulfilling special needs, and resolving conflicts.
Must have knowledge of the Los Angeles Memorial Coliseum and provide accurate facility information.
Must have patience to respond and assist confused or irate customers.
Answers phone lines and directs calls to the proper staff member/department.
Operates the customer service window and responds to customer inquiries, as needed.
Provides customers with disability services as needed.
Follows proper cash handling procedures and completes ticket reconciliation at the end of each shift.
Performs other related duties as assigned or requested.
The Qualifiers:
Minimum Education: High School diploma or equivalent combined experience.
Minimum Field of Expertise: Strong interpersonal and communication skills, basic computer knowledge, and ability to work independently.
Must demonstrate a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability.
What We Prefer:
Preferred Experience: Prior sales and customer service experience; ticketing sales.
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The hourly rate for this position is $17.28.
USC is a smoke-free environment.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
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