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Town of Estes Park

Police Professional Services Director

Town of Estes Park, Estes Park, Colorado, United States, 80517


Working and living in Estes Park is an incredible experience - join us on this journey!The Town is seeking qualified and diverse applicants for the position of Police Professional Services Director. This non-sworn position is under general supervision of the Police Chief, performs managerial and administrative work as required to plan, organize, direct, and evaluate the Professional Services Division (emergency communications, police records, evidence/property room, and volunteers services) of the Police Department.The below list is intended to be illustrative of the responsibilities of the position and not all encompassing. The Town may change these duties at any time.Oversees scheduling and assignment of personnel and equipment resources to provide efficient and effective professional services within assigned division.Provides input and suggestions to the Police Chief on the implementation of programs; ensures proper implementation; prepares recommendations regarding change to services or programs.Represents the agency on boards, committees, and organizations to enhance communications with other agencies and the community.Conducts staff meetings in order to keep staff informed in a timely and effective manner.Assists other members of the department to manage staff effectively, follow policies, and procedures.Develops, reviews, and revises policies, procedures, and work methods within guidelines set by the Police Chief.Assists in the selection process of police personnel for hire, reassignment, and promotion.Informs members of Police Command staff of changes in regulations and policies, implications of new or amended laws, and new techniques of professional services; ensures adherence to laws and ordinances using quality control techniques.Plans, develops, implements, and coordinates employee training and development, professional staff operations, staffing and scheduling, and development of resource allocation for assigned divisions.Prepares and presents written reports, also conducts oral presentations as required.Monitors and documents activities of those directly supervised and complete performance evaluations of personnel based upon the documentation and in a timely manner.Devises more effective and efficient methods and procedures of providing police services to the public by reviewing, analyzing, and interpreting department activities, citizen complaints, and division statistics.As directed by the Police Chief, responds to citizen complaints and questions regarding division personnel and activities.Serves as the Internal Affairs/professional standards coordinator in the Department.Administers all aspects of accreditation process with Colorado Association of Chiefs of Police.Initiates and monitors the implementation of division goals and operational procedures. Review reports and performance of supervisors and personnel to assure acceptable levels of work accomplishment, compliance with Departmental standards, and to detect work deficiencies.May assist with (hazard/disaster) communications operations for the Town. This includes assisting the Town Public Information Officer in developing and maintaining an all-hazards communications plan for local disaster response; preparing and conducting emergency exercises and employee training; and assisting residents, businesses and schools with emergency planning.Performs other related work as required or assigned.Minimum Requirements:Bachelor’s degree or 120 credit hours from an accredited college or university. Six years experience in command staff or manager/director level position can substitute as the education requirement.Eight (8) years of progressively responsible experience to include law enforcement, records, dispatch, and/or evidence or in the performance of similar duties and responsibilities required.Within the aforementioned eight (8) years of experience or in addition:

Two (2) years of experience supervising internal affairs investigations.Two (2) years of experience in a position that requires communicating with the public during critical operations / crisis situations, preferably in a public safety agency.

Preferred qualifications:

Bachelor’s degree in Political Science, Public or Business Administration or a closely related field. Master’s degree preferred.Experience obtaining or maintaining agency accreditation.Experience supervising civilian and/or professional law enforcement staff.Experience serving as a command staff member in a public safety agency.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:Ability to achieve and/or maintain agency accreditation through Colorado Association of Chiefs of Police.Considerable knowledge of the principles, practices, and techniques of current internal affairs case management practices to include the use and management of software such as IAPro/Blue Team, and conducting routine and/or complex internal affairs investigations.Thorough knowledge of the policies, procedures and methods utilized by the Town of Estes Park and ability to write, organize, and revise department policies as directed by the Police Chief.Experience with integrating Lexipol policies into department policies.Ability to gather and analyze data as appropriate.Ability to deconflict department policy with Town policy to provide consistency.Demonstrated skills in organizational and personnel management.Ability to develop and manage operating and capital budgets.Ability to establish and maintain effective working relationships internal and external stakeholders including subordinates, superiors, other town staff, court officials, and other law enforcement personnel, community groups, partnering local, State and Federal agencies, the media, and the public.Ability to effectively present information and respond to questions from the media, groups of managers, business leaders, Police Department employees, and the general public.Ability to assume high levels of responsibility within the department.Ability to develop and maintain skills associated with ongoing specialized assignments such as emergency (hazard and disaster) communications management.Ability to effectively testify in court and hearings.Ability to write reports, business correspondence, and procedure manuals.Ability to use standard office equipment, including personal computer.Ability to provide excellent customer service to internal and external stakeholders.Ability to communicate effectively, both verbally and in writing, and follow oral and written instructions.LICENSE/CERTIFICATION/REGISTRATION REQUIREMENTS:Valid Colorado Driver’s License and satisfactory driving record. Out of state candidates must obtain Colorado License within 6 months of hire.RESIDENCY REQUIREMENT:

NoneREMOTE WORK ELIGIBLE:

May be considered per Policy 317 Telework.CELL PHONE ALLOWANCE:

Job Critical AllowanceREPORTS TO:

Police ChiefGRADE:

M150 ($108,331 - $157,081 annual equivalent, $52.08- $75.52 hourly)EXEMPT:

YesAdditional Requirements:

This position requires a comprehensive pre-employment background check meeting the standards of the Police Department.

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