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Blue Shield of California

Program Manager, Principal

Blue Shield of California, Long Beach, California, us, 90899


JOB DESCRIPTIONYour Role

The Lifestyle Medicine Operations team provides the opportunity to lead vital aspects of the digital health and lifestyle medicine program strategy and execution. The team manages the award-winning Wellvolution programs and platform. The Program Manager, Principal will report to the Sr. Manager, Lifestyle Medicine Operations. In this role, you will provide thought leadership for our digital health and lifestyle medicine initiatives, program strategy, and implementation for BSC members, which includes all lines of business, program operations, analysis, outcomes measurement, and continuous quality improvement including program and vendor management for our Wellvolution platform. The Program Manager, Principal will act as a liaison to internal BSC internal teams, legal, IT, privacy, product, Global Business Services, MCS, and others, for contracting needs and to expand the knowledge and adoption of lifestyle medicine programs per the long-term strategic initiatives of BSC and ensure smooth day-to-day operations that are within budget and achieve expected outcomes.

Your Work

In this role, you will:

Operate at a strategic business level to ensure projects/programs are in line with Blue Shield of California strategic goals

Consult with all levels including senior management, make recommendations, and influence decision-making

Leverage cross-functional internal and external relationships to drive initiatives forward

Plan and implement multiple and extremely complex projects/programs spanning across business areas

Determine key business issues, develop effective action plans and implement to successful conclusion

Primary responsibility over lifestyle medicine vendor, managing day-to-day deliverables and adherence to Statement of Work, forecasting enrollments and costs, determining program budgets and contractual obligations

Meticulous creation and execution of project plans, deliverables, and timelines for lifestyle medicine initiatives

Experience planning and launching major initiatives, such as the launch of new Wellvolution programs

Ability to effectively maneuver through organizational dynamics and tailor approach to ensure optimal outcome

Proven ability to determine key business issues, develop effective short- and long-term action plans and implement to successful conclusion

QUALIFICATIONSYour Knowledge and Experience

Requires a bachelor’s degree or equivalent experience

Requires at least 10 years of prior relevant experience

Master’s degree strongly preferred

8-10 years’ experience in healthcare managing digital health programs or health products and vendors

Strong negotiation skills and ability to successfully interact with all levels of management

Detail-oriented with the ability to work in a fast-paced environment required

Demonstrate ability to manage challenging situations in a positive and constructive manner

Exhibits “can do” attitude and solution-oriented approach to resolve challenges

Possesses strong collaboration and partnership skills in a matrixed work environment

Able to work independently with minimum direction or supervision required

Produces accurate work under tight deadlines

Possesses strong business acumen with proven experience in thinking strategically

Pay Range:

The pay range for this role is: $136,400.00 to $204,600.00 for California.

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