Gravity IT Resources
Help Desk Support Specialist
Gravity IT Resources, Fort Lauderdale, Florida, us, 33336
To Apply for this Job Click HereJob Title:
Help Desk Technician
Location:
Richardson, TX
Duration:
Permanent
Work Auth:
USC/GC Holder
The Role:
We are looking for a Help Desk & IT Support Specialist to join our client’s incredible team. The person in this role will provide technical assistance to associates regarding various hardware and software applications and provide guidance for how to resolve technical issues.
Why Should You Apply?
Fast growing company with great opportunities to grow your career.
Collaborative and supportive team.
Fast-paced environment with an opportunity to gain experience in a variety of tasks across the Information Technology spectrum.
Requirements:
Knowledge of computer software, operating systems, and hardware.
Experience with Microsoft Office, ticketing systems, and networking.
Expert in Mac OS.
Excellent verbal and written communication skills.
Good problem-solving and critical thinking skills.
Able to work in a team as well as independently.
Experienced in providing professional and courteous customer service.
Must be able to travel when required.
Must dress in business casual attire.
Must be able to handle high-pressure situations with executive team and maintain a professional IT persona.
Responsibilities:
IT Resolution: Monitor and respond quickly to incoming requests related to IT issues.
IT Support & Troubleshooting: Maintain computer systems and act as support if any system goes down.
Onboarding & Offboarding Management: Responsible for PCs, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
Network Assistance: Maintain user PCs, including upgrades and configuration as needed.
Asset Management: Keep inventory of all equipment, software, and license users.
To Apply for this Job Click Here#J-18808-Ljbffr
Help Desk Technician
Location:
Richardson, TX
Duration:
Permanent
Work Auth:
USC/GC Holder
The Role:
We are looking for a Help Desk & IT Support Specialist to join our client’s incredible team. The person in this role will provide technical assistance to associates regarding various hardware and software applications and provide guidance for how to resolve technical issues.
Why Should You Apply?
Fast growing company with great opportunities to grow your career.
Collaborative and supportive team.
Fast-paced environment with an opportunity to gain experience in a variety of tasks across the Information Technology spectrum.
Requirements:
Knowledge of computer software, operating systems, and hardware.
Experience with Microsoft Office, ticketing systems, and networking.
Expert in Mac OS.
Excellent verbal and written communication skills.
Good problem-solving and critical thinking skills.
Able to work in a team as well as independently.
Experienced in providing professional and courteous customer service.
Must be able to travel when required.
Must dress in business casual attire.
Must be able to handle high-pressure situations with executive team and maintain a professional IT persona.
Responsibilities:
IT Resolution: Monitor and respond quickly to incoming requests related to IT issues.
IT Support & Troubleshooting: Maintain computer systems and act as support if any system goes down.
Onboarding & Offboarding Management: Responsible for PCs, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
Network Assistance: Maintain user PCs, including upgrades and configuration as needed.
Asset Management: Keep inventory of all equipment, software, and license users.
To Apply for this Job Click Here#J-18808-Ljbffr