Agilent Technologies
AFO Demo Operations Manager
Agilent Technologies, Oklahoma City, Oklahoma, United States,
$24M in instrument demo inventory and is responsible for, and measured on, key financial and customer satisfaction goals.United States, MassachusettsOct 01, 2024Job Description
Be an integral part of helping the Agilent Sales team drive orders and provide world class customer experience by leading the AFO instrument Demo Operations team!As AFO Demo Operations Manager you will manage a team of customer service personnel and provide critical leadership for field sales and support activities. You will partner with sales and service, business units, order fulfillment, global risk management, finance, credit and collections, and other key partners. The role will be closely engaged in inventory management; proposal and contract development, negotiation, and administration; and Certified Pre-Owned sourcing and operations.
This individual plans, organizes, and directs the activities and staff required to provide business-critical solutions for customers, key consulting for the Field, and process controls for multiple internal functions.
As a leader you will develop organizational strategies to align with those of Agilent's external customers, industries and markets and key internal business partners. You will also be responsible for the growth and development of your team.
The role oversees over $24M in instrument demo inventory and is responsible for, and measured on, key financial and customer satisfaction goals.Qualifications
Bachelor's or master's degree or equivalent plus directly relevant experience.
Minimum of 2 years' experience formally or informally leading people and/or cross-functional projects or programs.Key capabilities include:Leading successful teams
Cross-function experience
Good communication skills (verbal and written)
Financial acumen
#LI-PK1Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com
or contact +1-262-754-5030.For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.
Travel Required Occasional Schedule Schedule:Full time Shift Day Duration No End Date Job Function Customer Service
#J-18808-Ljbffr
Be an integral part of helping the Agilent Sales team drive orders and provide world class customer experience by leading the AFO instrument Demo Operations team!As AFO Demo Operations Manager you will manage a team of customer service personnel and provide critical leadership for field sales and support activities. You will partner with sales and service, business units, order fulfillment, global risk management, finance, credit and collections, and other key partners. The role will be closely engaged in inventory management; proposal and contract development, negotiation, and administration; and Certified Pre-Owned sourcing and operations.
This individual plans, organizes, and directs the activities and staff required to provide business-critical solutions for customers, key consulting for the Field, and process controls for multiple internal functions.
As a leader you will develop organizational strategies to align with those of Agilent's external customers, industries and markets and key internal business partners. You will also be responsible for the growth and development of your team.
The role oversees over $24M in instrument demo inventory and is responsible for, and measured on, key financial and customer satisfaction goals.Qualifications
Bachelor's or master's degree or equivalent plus directly relevant experience.
Minimum of 2 years' experience formally or informally leading people and/or cross-functional projects or programs.Key capabilities include:Leading successful teams
Cross-function experience
Good communication skills (verbal and written)
Financial acumen
#LI-PK1Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com
or contact +1-262-754-5030.For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.
Travel Required Occasional Schedule Schedule:Full time Shift Day Duration No End Date Job Function Customer Service
#J-18808-Ljbffr