Sage
Specialist, Sales Administration & Operations
Sage, Atlanta, Georgia, United States, 30383
Job DescriptionThe Specialist, Administration and Operations role is part of the North America Sales Administration and Operations team and is responsible for ensuring that all customer billing is completed accurately and on time.Responsibilities:
In charge of processing of all billing for the Intacct product line in North AmericaEnsure customer billing is accurate and processed within SLAsProcess credits and order adjustments accurately and within SLAsBuild relationships with internal departments and teams to provide a customer focused service for billing needs and all related inquiriesProvide input into working processes being documented, standardized, modified in a controlled manner, waste eliminated while making processes more streamlined and efficientAlignment to Order to Cash/Billing strategy including input into the future direction of the departmentsCover for other Billing Coordinators as requiredParticipate in departmental/companywide projects as requiredQualifications:
2+ years Bill Processing experience, preferably in a technology environmentExperience in a service orientated culture including management of SLAsThorough understanding of end-to-end billing processExperience using Salesforce CRMExperience using Intacct a plusProficient in ExcelExperience managing complex accounts and relationships.Plenty of perks:
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)Comprehensive health, dental and vision coverage401(k) retirement match (100% matching up to 4%)32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date5 days paid yearly to volunteer (through Sage Foundation)$5,250 tuition reimbursement per calendar year starting 6 months after hire dateSage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)Library of on-demand career development options and ongoing training offeringsWhat it’s like to work at Sage:
Careers homepage -
https://www.sage.com/en-us/company/careers/Glassdoor reviews -
https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htmLinkedIn page -
https://www.linkedin.com/company/sage-software
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In charge of processing of all billing for the Intacct product line in North AmericaEnsure customer billing is accurate and processed within SLAsProcess credits and order adjustments accurately and within SLAsBuild relationships with internal departments and teams to provide a customer focused service for billing needs and all related inquiriesProvide input into working processes being documented, standardized, modified in a controlled manner, waste eliminated while making processes more streamlined and efficientAlignment to Order to Cash/Billing strategy including input into the future direction of the departmentsCover for other Billing Coordinators as requiredParticipate in departmental/companywide projects as requiredQualifications:
2+ years Bill Processing experience, preferably in a technology environmentExperience in a service orientated culture including management of SLAsThorough understanding of end-to-end billing processExperience using Salesforce CRMExperience using Intacct a plusProficient in ExcelExperience managing complex accounts and relationships.Plenty of perks:
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)Comprehensive health, dental and vision coverage401(k) retirement match (100% matching up to 4%)32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date5 days paid yearly to volunteer (through Sage Foundation)$5,250 tuition reimbursement per calendar year starting 6 months after hire dateSage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)Library of on-demand career development options and ongoing training offeringsWhat it’s like to work at Sage:
Careers homepage -
https://www.sage.com/en-us/company/careers/Glassdoor reviews -
https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htmLinkedIn page -
https://www.linkedin.com/company/sage-software
#J-18808-Ljbffr