MongoDB
Senior Technical Project Manager, Professional Services Atlanta
MongoDB, Atlanta, Georgia, United States, 30383
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers.As the Senior Technical Project Manager, you will work in conjunction with the team’s Technical Lead to lead a small Agile team responsible for migrating a customer’s legacy Java application to a modern cloud-based architecture running on MongoDB. The team will use the latest genAI tools and approaches to accelerate the migration process. You will also be responsible for liaising with customers and internal stakeholders, managing concerns and potential resolutions, and guiding the team towards success. The Agile team will be required to be innovative in deriving solutions to unseen challenges, and you will foster a culture of innovation and collaboration within the team.Position Expectations
Agile mindset with an understanding of SCRUM/Kanban processesAble to support a project team consisting of onsite, co-located and remote team membersBe able to proactively identify and remove impedimentsManage project risks and issuesDefine and refine project team’s “Way of Working”Streamline communications between the project team and project stakeholdersAble to manage expectations of project stakeholders, where the majority are leaders within the organizationOperate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountableAct as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagementCreate plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementationsEstablish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountabilityPeriodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)Manage escalations or critical situationsAssist with scoping of solution and project scope definitionAdopt a consultative and prescriptive approach that inspires trust and confidenceBe intrigued by the possibilities of genAI to assist in accelerating the delivery of projectsRequirements
5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferredExcellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagementServices delivery experience with development or operation teams is a plusAbility to travel and work on customer sites for a number of continuous weeksNice-to-have skills
Experience as a SCRUM masterExperience in managing projects with a high degree of uncertainty (research and innovation)Experience in delivering software development projects (ideally modernization of a legacy application)Experience with JIRA / Project toolsSuccessful candidates will engage with customer systems and may be exposed to highly confidential customer data, including but not limited to non-public information. For this reason, and due to the nature of the highly regulated industry in which our customers operate, successful candidates may be subject to enhanced background checks, security screenings, and possible constraints around the trading of securities. Successful candidates will understand these requirements and be willing to participate in enhanced screenings and constraints as required by MongoDB and its customers in connection with this role.To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Agile mindset with an understanding of SCRUM/Kanban processesAble to support a project team consisting of onsite, co-located and remote team membersBe able to proactively identify and remove impedimentsManage project risks and issuesDefine and refine project team’s “Way of Working”Streamline communications between the project team and project stakeholdersAble to manage expectations of project stakeholders, where the majority are leaders within the organizationOperate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountableAct as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagementCreate plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementationsEstablish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountabilityPeriodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)Manage escalations or critical situationsAssist with scoping of solution and project scope definitionAdopt a consultative and prescriptive approach that inspires trust and confidenceBe intrigued by the possibilities of genAI to assist in accelerating the delivery of projectsRequirements
5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferredExcellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagementServices delivery experience with development or operation teams is a plusAbility to travel and work on customer sites for a number of continuous weeksNice-to-have skills
Experience as a SCRUM masterExperience in managing projects with a high degree of uncertainty (research and innovation)Experience in delivering software development projects (ideally modernization of a legacy application)Experience with JIRA / Project toolsSuccessful candidates will engage with customer systems and may be exposed to highly confidential customer data, including but not limited to non-public information. For this reason, and due to the nature of the highly regulated industry in which our customers operate, successful candidates may be subject to enhanced background checks, security screenings, and possible constraints around the trading of securities. Successful candidates will understand these requirements and be willing to participate in enhanced screenings and constraints as required by MongoDB and its customers in connection with this role.To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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