Sr. Project Manager (Remote US)

Advantages Of Joining EmployerOpportunity to work with a fast-growing global leader in unified software support and servicesChance to empower organizations to extract more value from their software investments and fuel growthWork with a diverse range of clients, from financial and manufacturing companies to government agenciesChance to be part of a team that consistently earns best-in-class customer satisfaction ratingsOpportunity to work in a culture that values innovation, growth mindset, and community service effortsPosition SummaryEmployer is seeking a Sr. Project Manager for their Global Managed Services Operations teamRemote role that can be based anywhere in the USSr. Project Manager will focus on relationship building and strategic alignment between project portfolio and business strategyResponsibilities include managing risks, providing accurate project and portfolio status updates, and contributing to solution designsSr. Project Manager will also work on improving project and portfolio methodology efficiency and effectivenessEssential Duties And ResponsibilitiesDrive ServiceNow strategy:Ensure strategic alignment between project portfolio and business strategyManage risks and provide accurate project and portfolio status updatesContribute to solution designs to achieve project milestonesImprove efficiency and effectiveness of project and portfolio methodologyProject ManagementDeliver all projects on-time, within scope, and within budgetDevelop project scopes and objectives involving relevant stakeholdersDevelop a master project plan to track status of all active projectsUse verification techniques to manage changes in project scope, schedule, and costsMeasure project performance using appropriate systems, tools, and techniquesRelationship ManagementManage relationship with the business, IT, and other internal stakeholdersPerform risk management to minimize project risksCreate and maintain comprehensive project documentationQualifications/Skills/ExperienceExperience:Minimum of 10 years of IT experienceMinimum of 8 years as a Project ManagerMinimum of 5 years managing integration projectsExperience integrating ServiceNow with other Service Management systemsITIL V3, V4 Certifications are a plusSkills:Proficient at building relationships and gaining influence with peers, leadership, and internal teamsStrong personal ‘soft’ skills such as empathy, listening, mirroring, and communicating in different methodsExcellent written and verbal communication skillsSkilled in developing plans to address risk/weakness and recommendations for process improvementsSkilled in developing and maintaining standard business processes and workflowsStrong technical aptitude or background to understand diverse and complex projects and business operationsEnable a culture of continuous improvement and champion root cause analysisLead by example and demonstrate a “can-do” attitude to develop a culture of teamworkStrong analytical skills with the ability to detect patterns and analyze dataAbility to creatively solve problems with limited resources and inputEducationBS/BA degree preferred or equivalent experience in computer science, IT, or engineeringAdditional InformationEmployer is an affirmative action-equal opportunity employer and complies with all applicable lawsComprehensive compensation and benefits package offeredHiring Company Foundation supports community service efforts

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