Regional Specialist

Regional SpecialistJob Summary:Caterpillar Trimble Control Technologies (CTCT) is a joint venture between Caterpillar and Trimble whose purpose is to transform the way heavy equipment customers shape the world with solutions that differentiate Caterpillar and Trimble.The Regional Specialist will be part of an international team providing external customer site verification and validation (V&V) for CTCT products. This position networks closely with CTCT internal product/project teams, as well as Caterpillar and Trimble product teams, to provide high-quality products to the earthmoving, paving, and mining industries. This hands-on role will leverage the experiences and training gained from previous grade control positions.Key Responsibilities:Responsible for participating in risk identification process with the wider product/project team.Customer identification, logistics, kit ordering, product training, feedback, issue resolution and documentation.Working with Cat and Trimble to identify appropriate customers for external V&V.Creating test plans regarding external customer machines and sites.First point of contact for identification and management of product issues from external customer sites.Management of Trimble, Caterpillar and CTCT databases used in tracking product issues.Process efficiency projects related to risk-based testing.Skills & Experience Required:Relevant Qualification or Degree in Engineering, Computer Science, or equivalent experience.Minimum 3+ years of machine control technical experience.Experience with CAN/J1939, Ethernet and wireless communications.Problem-solving and time management skills.Minimum 3+ years of previous testing and validation experience with grade control products.Self-starter with a demonstrated passion for the business.Excellent analytical, written, and verbal communication skills to effectively interact with a global team.Other Requirements:Experience in the field of surveying.Knowledge of CAN, ET or other data link communications.Experience with GPS, machine control and guidance system design or validation.Mechanical and electrical aptitude as well as manual dexterity to work well in bench test and machine test environments.Fluent in English.Travel (including international / up to 35%).If you are interested in this position, please don't hesitate to apply. We are looking forward to your application.

#J-18808-Ljbffr