Denver Broncos and Stadium Management Company
Senior Coordinator, Ticket Operations
Denver Broncos and Stadium Management Company, Denver, Colorado, United States, 80285
JOB SUMMARY:
The Senior Coordinator of Ticket Operations will assist the Operations Team in facilitating the ticketing needs for all Empower Field at Mile High’s public events.
DUTIES AND RESPONSIBILITIES
Assist with the successful execution of third-party events by:
Assisting with management and successful execution of accurate operational initiatives related to third-party events.
Establishing rapport and managing relationships with all third-party promoters to ensure event pricing and manifest adjustments are launched in a timely manner.
Assisting in managing internal requests, fulfillment, tracking, etc.
Supporting financial settlement for third-party events, including but not limited to consignment, etc.
Providing support and assistance to Coordinators responsible for resolving ticket issues presented at all public events.
Contributing towards internal education and development throughout the ticketing department related to ticketing systems and infrastructure.
Support Denver Broncos operational initiatives by:
Supporting ticketing operational initiatives for the Denver Broncos Football Club as directed by leadership.
Contributes to team effort by:
Completing all other duties as assigned.
MINIMUM REQUIREMENTS
Resume
2+ years experience with operational event build within the Ticketmaster software ecosystem.
3+ years experience within Ticketmaster software ecosystem.
Ability to work all home Broncos games, stadium events, client and STM events nights, weekends, holidays.
PREFERRED SKILLS AND ABILITY
Proficient in Microsoft Office 365.
Strong written and oral communication, prioritization, and organizational skills.
Provide outstanding customer service while working in a fast-paced, unpredictable environment.
Capable of working under pressure to meet deadlines for various projects.
Willing to learn, be creative and have a desire to succeed.
Fluent in another language. Spanish or ASL preferred but not required.
In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this position is $57,000 - $65,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
The Denver Broncos Football Club offers a robust suite of benefits for our Staff including: affordable Health, Dental & Vision coverage, Basic Life and AD&D Insurance, Voluntary Life and AD&D, Health and dependent care Flexible Spending Accounts, Sick/Personal time, Vacation time, 401(K) matching program, Paid Holidays, Tuition Reimbursement and an Employee Assistance Program.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
#J-18808-Ljbffr
The Senior Coordinator of Ticket Operations will assist the Operations Team in facilitating the ticketing needs for all Empower Field at Mile High’s public events.
DUTIES AND RESPONSIBILITIES
Assist with the successful execution of third-party events by:
Assisting with management and successful execution of accurate operational initiatives related to third-party events.
Establishing rapport and managing relationships with all third-party promoters to ensure event pricing and manifest adjustments are launched in a timely manner.
Assisting in managing internal requests, fulfillment, tracking, etc.
Supporting financial settlement for third-party events, including but not limited to consignment, etc.
Providing support and assistance to Coordinators responsible for resolving ticket issues presented at all public events.
Contributing towards internal education and development throughout the ticketing department related to ticketing systems and infrastructure.
Support Denver Broncos operational initiatives by:
Supporting ticketing operational initiatives for the Denver Broncos Football Club as directed by leadership.
Contributes to team effort by:
Completing all other duties as assigned.
MINIMUM REQUIREMENTS
Resume
2+ years experience with operational event build within the Ticketmaster software ecosystem.
3+ years experience within Ticketmaster software ecosystem.
Ability to work all home Broncos games, stadium events, client and STM events nights, weekends, holidays.
PREFERRED SKILLS AND ABILITY
Proficient in Microsoft Office 365.
Strong written and oral communication, prioritization, and organizational skills.
Provide outstanding customer service while working in a fast-paced, unpredictable environment.
Capable of working under pressure to meet deadlines for various projects.
Willing to learn, be creative and have a desire to succeed.
Fluent in another language. Spanish or ASL preferred but not required.
In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this position is $57,000 - $65,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
The Denver Broncos Football Club offers a robust suite of benefits for our Staff including: affordable Health, Dental & Vision coverage, Basic Life and AD&D Insurance, Voluntary Life and AD&D, Health and dependent care Flexible Spending Accounts, Sick/Personal time, Vacation time, 401(K) matching program, Paid Holidays, Tuition Reimbursement and an Employee Assistance Program.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
#J-18808-Ljbffr