Nothing Bundt Cakes
Shift Lead
Nothing Bundt Cakes, Clermont, Florida, us, 34712
Nothing Bundt Cakes - Shift Lead
Location:
Clermont, FloridaReports To:
Bakery ManagerPosition Summary:
The Nothing Bundt Cakes (NbC) Supervisor works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and a superior guest experience. The Supervisor shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities, and ensuring that all aspects of the bakery operation comply with NbC standards.Accountabilities/Duties:Prioritizes the guest experience, models superior guest engagement, and fosters a positive work environment.Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.Supports the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.Assists the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting, expense control procedures, and payroll processing.Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.Contributes to marketing strategy execution in the local community by coordinating and participating in special, brand-building events.Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.Core Values and Leadership Competencies:Servant’s Heart:
Goes above and beyond to support and develop the team and create a superior guest experience.Spirit of a Champion:
Demonstrates an intense drive, a commitment to excellence, and a passion to succeed.Genuine Connections:
Projects warmth, enthusiasm, and optimism that attracts and energizes others.Knowledge, Skills, and Abilities:Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower, and motivate a team.Highly organized and resourceful, able to balance multiple priorities and demonstrate strong follow-up skills.Possesses strong problem-solving skills, with the ability to assess situations, identify issues, and develop solutions.Demonstrates strong learning agility, with a passion to grow and excel.Education, Certifications, and Work Experience Requirements:High school diploma or GED; post-secondary education is a plus.1-3 years of guest-facing experience in a retail, restaurant, or foodservice environment, preferably in a lead role.Demonstrated success in creating a superior guest experience and coaching others.Basic proficiency in Microsoft Word, Excel, and Outlook.Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
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Location:
Clermont, FloridaReports To:
Bakery ManagerPosition Summary:
The Nothing Bundt Cakes (NbC) Supervisor works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and a superior guest experience. The Supervisor shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities, and ensuring that all aspects of the bakery operation comply with NbC standards.Accountabilities/Duties:Prioritizes the guest experience, models superior guest engagement, and fosters a positive work environment.Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.Supports the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.Assists the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting, expense control procedures, and payroll processing.Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.Contributes to marketing strategy execution in the local community by coordinating and participating in special, brand-building events.Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.Core Values and Leadership Competencies:Servant’s Heart:
Goes above and beyond to support and develop the team and create a superior guest experience.Spirit of a Champion:
Demonstrates an intense drive, a commitment to excellence, and a passion to succeed.Genuine Connections:
Projects warmth, enthusiasm, and optimism that attracts and energizes others.Knowledge, Skills, and Abilities:Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower, and motivate a team.Highly organized and resourceful, able to balance multiple priorities and demonstrate strong follow-up skills.Possesses strong problem-solving skills, with the ability to assess situations, identify issues, and develop solutions.Demonstrates strong learning agility, with a passion to grow and excel.Education, Certifications, and Work Experience Requirements:High school diploma or GED; post-secondary education is a plus.1-3 years of guest-facing experience in a retail, restaurant, or foodservice environment, preferably in a lead role.Demonstrated success in creating a superior guest experience and coaching others.Basic proficiency in Microsoft Word, Excel, and Outlook.Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
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