University of Utah
Assistant Director of Graduate Processing
University of Utah, Salt Lake City, Utah, United States, 84193
The Office of Admissions looks forward to welcoming a new Assistant Director for Graduate Admissions Operations. This position supervises a group of in-person and remote application evaluators and customer service professionals who are thoughtful and dedicated, espousing a strong sense of responsibility to the students and institution we serve. We seek a leader with experience in admissions, enrollment management, and/or student services who enjoys supporting highly-engaged staff, overseeing major processes, and navigating complex and sometimes competing objectives. The Assistant Director for Graduate Admissions Operations reports to the Senior Associate Director for Admissions Operations and works closely with a wide swath of university partners to meet shared goals. Ideal candidates are patient, strategic, collaborative, confident, and flexible.
Responsibilities
Meet regularly with staff to ensure they have the support, knowledge, and tools needed to successfully do their work. Assess related training needs and coordinate training programs to meet those needs.
Communicate changes in processes, policies, and/or priorities to team members and campus partners.
Collaborate with University partners, departments and offices to better align application and enrollment processes.
Propose ways to improve the graduate applicant experience. Identify challenges in meeting goals and propose solutions.
Assist in setting short and long-term goals for the Graduate Admissions area and Operations team. Establish internal objectives and implement procedures to meet goals. Evaluate effectiveness and provide periodic progress reports.
Recruit, hire, and supervise full-time and part-time employees, including student clerks.
Connect daily with Area Supervisors to support their work managing the workflow.
Work closely with the other members of the Operations Management team to support an office culture of accountability and empathy.
Assist with review of graduate applications when needed (in rare occasions).
Other duties as assigned.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum QualificationsBachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.
Master’s degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
A prior understanding of graduate admissions practices, credit evaluations, and testing practices.
An aptitude for working with databases and online platforms.
Professional experience related to international students and education systems.
TypeBenefited Staff
Special Instructions SummaryAdditional InformationThe University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA).
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* How did you hear about this position?
University of Utah Web Page
Internet: search engine, online job board, etc.
University of Utah employee referral
Career Services / Campus Job Fair
Community / Government Agency
Other / Unknown
* Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
Yes
No
* How many years of progressively more responsible management experience do you have?
Less than 2 years
2 years or more, but less than 4 years
4 years or more, but less than 6 years
6 years or more, but less than 8 years
8 years or more
Applicant DocumentsRequired Documents
Resume
Cover Letter
Optional Documents
Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
Open Date09/20/2024
Requisition NumberPRN39914B
Job TitleManager, Administrative
Working TitleAssistant Director of Graduate Processing
Job GradeE
FLSA CodeAdministrative
Patient Sensitive Job Code?No
Standard Hours per Week40
Full Time or Part Time?Full Time
ShiftDay
Work Schedule Summary8:00am – 5:00 pm, Monday-Friday
VP AreaAcademic Affairs
Department00295 - Office of Admissions
LocationCampus
CitySalt Lake City, UT
Type of RecruitmentExternal Posting
Pay Rate Range$53,000 - $55,000
Close Date10/07/2024
Open Until FilledNo
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Responsibilities
Meet regularly with staff to ensure they have the support, knowledge, and tools needed to successfully do their work. Assess related training needs and coordinate training programs to meet those needs.
Communicate changes in processes, policies, and/or priorities to team members and campus partners.
Collaborate with University partners, departments and offices to better align application and enrollment processes.
Propose ways to improve the graduate applicant experience. Identify challenges in meeting goals and propose solutions.
Assist in setting short and long-term goals for the Graduate Admissions area and Operations team. Establish internal objectives and implement procedures to meet goals. Evaluate effectiveness and provide periodic progress reports.
Recruit, hire, and supervise full-time and part-time employees, including student clerks.
Connect daily with Area Supervisors to support their work managing the workflow.
Work closely with the other members of the Operations Management team to support an office culture of accountability and empathy.
Assist with review of graduate applications when needed (in rare occasions).
Other duties as assigned.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum QualificationsBachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.
Master’s degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
A prior understanding of graduate admissions practices, credit evaluations, and testing practices.
An aptitude for working with databases and online platforms.
Professional experience related to international students and education systems.
TypeBenefited Staff
Special Instructions SummaryAdditional InformationThe University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA).
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* How did you hear about this position?
University of Utah Web Page
Internet: search engine, online job board, etc.
University of Utah employee referral
Career Services / Campus Job Fair
Community / Government Agency
Other / Unknown
* Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
Yes
No
* How many years of progressively more responsible management experience do you have?
Less than 2 years
2 years or more, but less than 4 years
4 years or more, but less than 6 years
6 years or more, but less than 8 years
8 years or more
Applicant DocumentsRequired Documents
Resume
Cover Letter
Optional Documents
Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
Open Date09/20/2024
Requisition NumberPRN39914B
Job TitleManager, Administrative
Working TitleAssistant Director of Graduate Processing
Job GradeE
FLSA CodeAdministrative
Patient Sensitive Job Code?No
Standard Hours per Week40
Full Time or Part Time?Full Time
ShiftDay
Work Schedule Summary8:00am – 5:00 pm, Monday-Friday
VP AreaAcademic Affairs
Department00295 - Office of Admissions
LocationCampus
CitySalt Lake City, UT
Type of RecruitmentExternal Posting
Pay Rate Range$53,000 - $55,000
Close Date10/07/2024
Open Until FilledNo
#J-18808-Ljbffr