Marriott
Assistant Director of Group Sales
Marriott, Charleston, West Virginia, us, 25329
Marriott Assistant Director of Group Sales - Charleston, West Virginia
Location:
Sheraton Denver Downtown Hotel, 1550 Court Place, Denver, Colorado, United StatesSchedule:
Full-TimeLocated Remotely?
YesRelocation?
NoPosition Type:
ManagementJOB SUMMARYFunctions as the assistant sales leader of the property’s group sales effort for specific group business and manages a team of on-property group sales associates. Shares responsibility for achieving group revenue goals and guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Manages the day-to-day leadership oversight of a team of on-property group Senior Sales Executives and administrative associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Maintains accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.CANDIDATE PROFILEEducation and ExperienceRequired:2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:Demonstrated skills in supervising a team.CORE WORK ACTIVITIESManages, directs and assists the on-property Senior Sales Executive to achieve revenue goals for all opportunities.Participates on the sales leadership team with Director of Sales and Marketing (DOSM), Director of Group Sales (DOGS) and Revenue teams.Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.Closes the best opportunities for the property based on market conditions and property needs.Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.May act as the primary point of contact in resolving customer issues, contract issues and Group Lodging Organization (GLO) wide opportunities for bookings that are kept on property.Acts as lead "sales leader" onsite inspections (e.g., warm welcome, chef tables, fond farewell).Assists Director of Sales and Marketing (DOSM) and Director of Group Sales (DOGS) on executing corporate/ regional/ brand requests for information and data as well as owner meetings.Participates in and aids in the completion of each hotel's business plan calls, group segment calls, and period end review calls.Develops and manages group sales revenue and operation budgets and provides forecasting reports.Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.Verifies that the property implements a seamless turnover from sales to operations and back to sales, while consistently delivering high level of service.Building Successful RelationshipsWorks collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Account Sales, Global Sales Team) to establish the property needs are being achieved and the sales efforts are complementary, not duplicative.Interacts with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to establish guest satisfaction.Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.LeadershipFunctions as the leader of the property’s group sales effort for specific group business.Manages and directs the on-property dedicated group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market.Provides leadership, mentoring and support for direct reports.Sets goals and completes performance management responsibilities for all direct reports.The salary range for this position is $96,000 to $122,000 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
#J-18808-Ljbffr
Location:
Sheraton Denver Downtown Hotel, 1550 Court Place, Denver, Colorado, United StatesSchedule:
Full-TimeLocated Remotely?
YesRelocation?
NoPosition Type:
ManagementJOB SUMMARYFunctions as the assistant sales leader of the property’s group sales effort for specific group business and manages a team of on-property group sales associates. Shares responsibility for achieving group revenue goals and guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Manages the day-to-day leadership oversight of a team of on-property group Senior Sales Executives and administrative associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Maintains accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.CANDIDATE PROFILEEducation and ExperienceRequired:2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:Demonstrated skills in supervising a team.CORE WORK ACTIVITIESManages, directs and assists the on-property Senior Sales Executive to achieve revenue goals for all opportunities.Participates on the sales leadership team with Director of Sales and Marketing (DOSM), Director of Group Sales (DOGS) and Revenue teams.Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.Closes the best opportunities for the property based on market conditions and property needs.Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.May act as the primary point of contact in resolving customer issues, contract issues and Group Lodging Organization (GLO) wide opportunities for bookings that are kept on property.Acts as lead "sales leader" onsite inspections (e.g., warm welcome, chef tables, fond farewell).Assists Director of Sales and Marketing (DOSM) and Director of Group Sales (DOGS) on executing corporate/ regional/ brand requests for information and data as well as owner meetings.Participates in and aids in the completion of each hotel's business plan calls, group segment calls, and period end review calls.Develops and manages group sales revenue and operation budgets and provides forecasting reports.Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.Verifies that the property implements a seamless turnover from sales to operations and back to sales, while consistently delivering high level of service.Building Successful RelationshipsWorks collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Account Sales, Global Sales Team) to establish the property needs are being achieved and the sales efforts are complementary, not duplicative.Interacts with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to establish guest satisfaction.Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.LeadershipFunctions as the leader of the property’s group sales effort for specific group business.Manages and directs the on-property dedicated group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market.Provides leadership, mentoring and support for direct reports.Sets goals and completes performance management responsibilities for all direct reports.The salary range for this position is $96,000 to $122,000 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
#J-18808-Ljbffr