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Boston Analytical

Microbiology Supervisor, Quality Control

Boston Analytical, Salem, New Hampshire, us, 03079


JOB SUMMARY

The Quality Control (QC) Supervisor is responsible for the day to day and strategic functions of the QC group within the Microbiology department. The QC Supervisor is responsible for scheduling and prioritizing work to meet customer expectations, ensuring all work is performed in compliance with the quality, health and safety objectives of the company. Provide technical support to Microbiologists. Responsible for all aspects of staff management including training, hiring, conducting feedback sessions, employee development, retention and engagement. The QC Supervisor has direct responsibility for improving production efficiency while meeting the financial and service goals of the laboratory.

The essential duties and responsibilities of this position include the following. Other duties may be assigned as needed.

PRIMARY DUTIES AND RESPONISIBITIES

Leads the development and implementation of process improvement initiatives that promote increased productivity for the QC group.

Coordinates work projects to appropriately prioritize laboratory workload to meet client requirements as related to quality, on-time performance and TAT (Turnaround Time).

Coordinates with technical resources, such as the Scientific Technical Services Group and/or Microbiology Laboratory Management, to implement new test methods and equipment as needed.

Distributes work to Group Leaders to maximize productivity.

Maintains quality performance metrics, conducts routine metrics review and root cause analysis in collaboration with the Group Leader and Microbiologists.

Devises and develops processes and methods for the solution of technical problems.

Trains, mentors and supervises Group Leaders on an as needed basis.

Confers with Quality Assurance and Lab Management to design and/or improve standard operating procedures and/or training programs.

Responsible for scheduling work in support of maintaining all deadlines.

Ensures that laboratory supplies, consumables, standards are available to perform the analyses within the required project turnaround time.

Communicates project delays, quality and or technical issues to the Microbiology Director, and/or Client Services Team, as needed.

Reviews lab nonconformance (investigation and deviations) with Microbiologists. Conducts root cause analysis and implements solutions in collaboration with the team.

Manages all aspects of department operations as related to operating costs.

Responsible for the interviewing and the hiring of employees.

Provides regular ongoing performance feedback while serving as a coach and mentor.

Responsible for developing and communicating goals to Microbiologists.

Ensures all work is performed in compliance with Standard Operating Procedures, Good Manufacturing Practices, Regulations of the Food and Drug Administration, Company, Client and Pharmacopeial Methodologies.

Follows all safety rules and regulations.

Follows all cGMP rules and regulations.

Documents work in a clear and organized manner.

Maintain a clean and orderly laboratory environment.

Proper handling of hazardous waste in compliance with the Company and DES hazardous waste rules.

REQUIREMENTS & QUALIFICATIONS

Master’s and/or Bachelor’s degree in Microbiology or a related discipline

Must have laboratory experience with a minimum of 5 years of related work experience

Knowledge of cGMPs and related compliance regulations and guidances

Must have experience with the various products and services the Company offers including stability studies, method development and validation, LIMS and ELN

Knowledge of safe laboratory practices, including the proper procedures in handling chemicals and samples.

Demonstrated skills in laboratory techniques

MINIMUM SKILLS REQUIREMENTS

Must be a team player with integrity and concern for the quality of Company products, services and staff members

Self-starting, motivated person who possesses excellent interpersonal skills

Ability to assume a leadership role in the laboratory

Ability to effectively interact with all departments within the company and with client personnel

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