Specialist, Lease

OverviewWhen you join Kyocera Document Solutions America, Inc., you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a sense of urgency, all while putting knowledge to work to drive change.In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2021. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do, and enjoy the people they work with.As a Lease Specialist, you will be responsible for managing all lease transactions for Kyocera Strategic Account customers. This will include all follow-up activities to ensure timely funding on all leases. The Lease Specialist provides a vital role for the company, reporting directly to the Director of Customer Operations and working in close collaboration with the Sales, Finance, and Customer Service Departments as well as the client.The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.Responsibilities

Prepare daily sales order report to track new lease transactions.Work with the Customer Service Order Processing team to ensure accurate and timely lease package submissions to leasing partners.Work with leasing partners to ensure a timely response to the new orders.Collaborate with the leasing partners and sales team to resolve any issues with new leases.Determine any special requirements for the lease transaction.Research and resolve servicing dealer compensation complaints pertaining to lease issues.Manage the equipment removal process for all customer upgrades.Obtain and manage lease buyout information.Qualifications

Required:Experience managing lease transactions.Exceptional customer service skills.Must possess excellent communication, organizational, and problem-solving skills.Ability to interact with all levels of management.Excellent MS Office Skills (Excel, Word, Outlook, etc.).College Degree.Preferred:Experience in the document solutions industry.Note:

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.

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