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RWJBarnabas Health

Patient Services Rep

RWJBarnabas Health, Eatontown, New Jersey, us, 07724


Patient Services RepReq #:

0000160015

Category:

Billing/Collections/Registration

Status:

Full-Time

Shift:

Day

Facility:

Barnabas Health Medical Group

Department:

Thoracic Surgical Specialists

Location:

Barnabas Health Medical Group,200 Wyckoff Road Suite 1400, Eatontown, NJ 07724

Job Overview:The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.Qualifications:Required:High School Diploma or General Education Degree (GED)Relevant experience and/or training, or equivalent combination of education and experienceDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communication skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environmentPreferred:Associates Degree or Bachelor s DegreePrevious medical receptionist experience or background in general officeKnowledge of medical terminology and electronic medical record (EMR) systemsScheduling Requirements:Shift Working: Monday-Friday, 8:00AM - 4:30PMDay ShiftFull-Time, 40 Hours Per WeekEssential Functions:Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certifications as necessaryOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.Benefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees

physical, emotional, social, and financial health.Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

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