Bay Area Turning Point
Shelter Manager A
Bay Area Turning Point, Webster, Texas, United States, 77598
Job Title:
Shelter Manager A
FLSA Status:
Exempt
Department:
Client Services Program
Reports to:
Shelter Director
Effective Date:
UPDATED 9/19/24
Pay Rate:
$50,000-52,000 year ($24.04 - $25.00 hour)
Position Overview:The Shelter Manager oversees the shelter’s daily operations, special projects/activities, service delivery and documentation, program staff, and volunteers for the shelter facility and food services program.
HOURS:
Sunday, Monday, Tuesday, and Wednesday (12 PM – 10 PM) 40 hours weekly minimum or as necessary to achieve program objectives, tasks, activities, and responsibilities and to effectively document outcome measures and variations. Have the flexibility to work both business and untraditional hours to meet the needs of the program.
Essential Duties and Responsibilities:
Provide supervision and support to the shelter operations team, 6 Resident Advocates, and a Cook to ensure continuity of care for residential clients and 24-hour coverage for the facility.
Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility.
Oversee cleanliness and sanitation of the shelter facility to ensure all inspections, fire codes, and health codes are followed by clients, staff, and volunteers.
Oversee sorting and utilization of in-kind contributions, supplies, and equipment.
Oversee service documentation in client files and monitor outcomes for re-training and/or accommodation to service delivery of clients.
Oversee the implementation of client orientation into the shelter program.
Provide crisis intervention assistance to residents and prospective residents.
Conduct weekly walk-thru of the shelter facility and report urgent maintenance and repair needs to the Shelter Director.
Maintain knowledge of overall agency objectives, activities, and client assistance resources.
Adhere to and assist with managing the shelter services program’s annual budget.
Serve as the Manager On-call, on a monthly rotation schedule, for both Non-Residential and Residential programs, helping the client services team.
Consult the supervisor regarding any critical situations within the department.
Serve in the appropriate step in the dispute resolution process for staff, volunteers, and clients.
Assist with providing shelter and hotline coverage.
Serve as the Volunteer Supervisor, providing training and engaging volunteers.
Other duties as assigned.
Qualifications:
Minimum of 3 years of prior administrative/program experience.
Minimum of 2 years prior experience in management.
Education and Other Requirements:
Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
Must pass a criminal background check, motor vehicle report, and reference checks.
Must have a clean driving record/ have automobile insurance coverage and is insurable and have at least three years of verifiable driving experience.
Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Job-Specific Competencies:
Management of staff and volunteers, including scheduling, on-the-job training, professional growth, and employee documentation.
Ability to demonstrate leadership, communication, and problem-solving skills that encourages and empowers residents to seek remedies for positive changes.
Ability to demonstrate critical thinking skills to assist staff with in-the-moment issues.
Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
Understand residential programs and the dynamics of communal living.
Bay Area Turning Point, Inc. believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, we will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.
NOTE: It is the policy of Bay Area Turning Point not to hire applicants who have received services from our agency within the previous 12 month period.
#J-18808-Ljbffr
Shelter Manager A
FLSA Status:
Exempt
Department:
Client Services Program
Reports to:
Shelter Director
Effective Date:
UPDATED 9/19/24
Pay Rate:
$50,000-52,000 year ($24.04 - $25.00 hour)
Position Overview:The Shelter Manager oversees the shelter’s daily operations, special projects/activities, service delivery and documentation, program staff, and volunteers for the shelter facility and food services program.
HOURS:
Sunday, Monday, Tuesday, and Wednesday (12 PM – 10 PM) 40 hours weekly minimum or as necessary to achieve program objectives, tasks, activities, and responsibilities and to effectively document outcome measures and variations. Have the flexibility to work both business and untraditional hours to meet the needs of the program.
Essential Duties and Responsibilities:
Provide supervision and support to the shelter operations team, 6 Resident Advocates, and a Cook to ensure continuity of care for residential clients and 24-hour coverage for the facility.
Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility.
Oversee cleanliness and sanitation of the shelter facility to ensure all inspections, fire codes, and health codes are followed by clients, staff, and volunteers.
Oversee sorting and utilization of in-kind contributions, supplies, and equipment.
Oversee service documentation in client files and monitor outcomes for re-training and/or accommodation to service delivery of clients.
Oversee the implementation of client orientation into the shelter program.
Provide crisis intervention assistance to residents and prospective residents.
Conduct weekly walk-thru of the shelter facility and report urgent maintenance and repair needs to the Shelter Director.
Maintain knowledge of overall agency objectives, activities, and client assistance resources.
Adhere to and assist with managing the shelter services program’s annual budget.
Serve as the Manager On-call, on a monthly rotation schedule, for both Non-Residential and Residential programs, helping the client services team.
Consult the supervisor regarding any critical situations within the department.
Serve in the appropriate step in the dispute resolution process for staff, volunteers, and clients.
Assist with providing shelter and hotline coverage.
Serve as the Volunteer Supervisor, providing training and engaging volunteers.
Other duties as assigned.
Qualifications:
Minimum of 3 years of prior administrative/program experience.
Minimum of 2 years prior experience in management.
Education and Other Requirements:
Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
Must pass a criminal background check, motor vehicle report, and reference checks.
Must have a clean driving record/ have automobile insurance coverage and is insurable and have at least three years of verifiable driving experience.
Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Job-Specific Competencies:
Management of staff and volunteers, including scheduling, on-the-job training, professional growth, and employee documentation.
Ability to demonstrate leadership, communication, and problem-solving skills that encourages and empowers residents to seek remedies for positive changes.
Ability to demonstrate critical thinking skills to assist staff with in-the-moment issues.
Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
Understand residential programs and the dynamics of communal living.
Bay Area Turning Point, Inc. believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, we will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.
NOTE: It is the policy of Bay Area Turning Point not to hire applicants who have received services from our agency within the previous 12 month period.
#J-18808-Ljbffr