Pick n' Save
Cheese Specialist Lead
Pick n' Save, Franklin, Wisconsin, United States, 53132
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist management in achieving sales and profit goals established for the Cheese department, and monitor and control all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of cheese specials.
Responsible for training and coaching associates within the department to effectively perform their job duties at a satisfactory or above level.
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
Adequately prepare, package, label, and inventory ingredients in merchandise.
Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Understand the store’s layout and be able to locate products when requested by customers.
Stay current with present, future, seasonal, and special ads.
Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks, or issues and illegal activity, including: robbery, theft, or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Current food handlers permit once employed
Effective communication skills
Knowledge of basic math
Desired
High school diploma or equivalent
Retail experience
Second language: speaking, reading, and/or writing
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Wellness program
Schedule:
Day shift
Evening shift
Morning shift
Work Location:
In person
#J-18808-Ljbffr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist management in achieving sales and profit goals established for the Cheese department, and monitor and control all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of cheese specials.
Responsible for training and coaching associates within the department to effectively perform their job duties at a satisfactory or above level.
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
Adequately prepare, package, label, and inventory ingredients in merchandise.
Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Understand the store’s layout and be able to locate products when requested by customers.
Stay current with present, future, seasonal, and special ads.
Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks, or issues and illegal activity, including: robbery, theft, or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
Current food handlers permit once employed
Effective communication skills
Knowledge of basic math
Desired
High school diploma or equivalent
Retail experience
Second language: speaking, reading, and/or writing
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Wellness program
Schedule:
Day shift
Evening shift
Morning shift
Work Location:
In person
#J-18808-Ljbffr