Electric Playhouse
Play Specialist
Electric Playhouse, Albuquerque, New Mexico, United States, 87101
Responsibilities
Educate guests about the Electric Playhouse and what we have to offer.Assist in maintaining the play, retail, and entry areas.Maintain cleanliness of admissions and front lobby/cafe area.Maintain cleanliness of play areas and all recreational spaces.Maintain stock levels and presentation of any advertising paraphernalia and retail items.Coordinate with ticketing attendants, event coordinators, and management for any special events and/or immersive dining experiences or special groups.Promote and maintain the highest level of customer service to all guests while staying alert to their needs.Resolve guest complaints within scope of authority; otherwise, refer the matter to management. Notify supervisor and/or security of all unusual events, safety concerns, special circumstances, missing items, or alleged theft.Perform weekly and monthly inventories.Learn, understand, and demonstrate all available games and experiences to guests.Learn and execute a standard of friendly active play for all ages of customers.Perform other job-related duties as assigned.Requirements
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.Available to work flexible hours that may include mornings, evenings, weekends, nights, and/or holidays.Meet Electric Playhouse operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation.Comply with a dress code.Available to perform many different tasks within the property during each shift.
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Educate guests about the Electric Playhouse and what we have to offer.Assist in maintaining the play, retail, and entry areas.Maintain cleanliness of admissions and front lobby/cafe area.Maintain cleanliness of play areas and all recreational spaces.Maintain stock levels and presentation of any advertising paraphernalia and retail items.Coordinate with ticketing attendants, event coordinators, and management for any special events and/or immersive dining experiences or special groups.Promote and maintain the highest level of customer service to all guests while staying alert to their needs.Resolve guest complaints within scope of authority; otherwise, refer the matter to management. Notify supervisor and/or security of all unusual events, safety concerns, special circumstances, missing items, or alleged theft.Perform weekly and monthly inventories.Learn, understand, and demonstrate all available games and experiences to guests.Learn and execute a standard of friendly active play for all ages of customers.Perform other job-related duties as assigned.Requirements
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.Available to work flexible hours that may include mornings, evenings, weekends, nights, and/or holidays.Meet Electric Playhouse operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation.Comply with a dress code.Available to perform many different tasks within the property during each shift.
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