Senior Customer Service Rep / Project Coordinator Location: CA-Simi Valley-93065

Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:Serves as first point of contact for walk-ins, email, and telephone customers.Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.Responsible for sales activities from lead generation through project management.Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.The successful candidate has:Inside Sales 3+ years experienceCustomer Service skills and experienceSign shop experienceOpen to applicants with and without a college degree.We offer these benefits:Generous compensation above industry averagePaid time off – vacation and sick daysParticipation in bonus programMedical, Dental, Vision, and Life Insurance provided at no charge for employee.We look for a talented person adept at:Working with customers at front counter doing consultative salesProviding detailed communications via email, phone, in personConsulting, troubleshooting, problem-solving to create signs for customersMeeting sales targets (monthly and annually)Scheduling appointments as neededWe provide a company culture that is:Team-oriented – cooperative and collaborativePeople-oriented – supportive, focused on fairness; enjoys interacting with peopleDetail-oriented – focused on quality and precisionFASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!

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