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College of Saint Benedict/Saint John's University

Assistant Director of Residential Life

College of Saint Benedict/Saint John's University, Saint Joseph, Minnesota, United States,


Position Summary

The Residential Life department at the College of Saint Benedict invites applications for a full-time (1.0 FTE), benefit eligible position of Assistant Director of Residential Life.

In support of the four-year residential experience at the College of Saint Benedict, the Assistant Director of Residential Life is responsible for leading the department’s housing operations functions, including facilitating multi-step room assignment processes for new and returning students, supporting professional and paraprofessional staff in the department to resolve student issues, and liaising with campus partners to support assignments, room changes, and facilities. The Assistant Director has primary responsibility for all campus housing facilities and operations including issues related to renovations, new construction, repairs and technology. The Assistant Director also develops departmental web and print materials and manages policies and procedures for operational aspects of the department. Reporting to the Assistant Dean of Students, the Assistant Director is an integral part of the Residential Life leadership team, participating in strategic and long-range planning for both the department and the student development division.

Serving approximately 1300 women residents in six residence halls and 13 campus apartment buildings, the Residential Life staff includes a director, assistant director, five live-in residence directors, 40 paraprofessional resident assistants and community advisors, and 8-9 student office assistants. Professional staff members build close connections with students through daily interactions, campus events, and community involvement.

Institutional Inclusion Visioning StatementThe College of Saint Benedict (CSB) and Saint John’s University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.

Responsibilities

Coordinate and maintain the housing management system (StarRez) required to ensure an effective housing assignments process for multiple stakeholders including students, parents, Residential Life & Housing staff, Business Office (Student Accounts), Student Accessibility Services, and Physical Plant/Facilities.

Coordinate and implement room assignment and room selection process.

Coordinate and implement move-in/move-out processes and communicate to internal and external stakeholders.

Facilitate key/card access management processes and procedures.

Manage student housing billing processes with internal stakeholders.

Supervise 8-9 student employees who work in the central office and staff the front desk.

Serve as a member of the Residential Life leadership team to provide strategic planning, budget management, policy development and program development for the residential life program.

Serve as a member of the administrative on-call duty schedule throughout the year.

Identify, respond to, and resolve maintenance issues occurring in residential areas in collaboration with Facilities personnel.

Coordinate internal and external departmental communication across multiple media including web, print and electronic formats, to reach current and prospective students, families, and faculty/staff audiences.

Analyze student enrollment patterns to determine the impact on campus housing and recommend options for eligibility criteria and future housing plans.

Assist in the preparation of the residential auxiliary budget and other reports in support of institutional planning and priorities including the 10th day occupancy and annual housing facility needs reports.

Serve as a resource to students, families, faculty and staff in responding to inquiries and concerns and resolving issues associated with room assignments and facility issues.

Represent the institution in matters related to housing and residential life in a variety of forums, including work with admission, academic affairs, alumnae, parent groups, community organizations and college committees.

Qualifications

Bachelor’s degree.

Proficiency in housing operations or facilities management.

Demonstrated experience in budgeting.

Experience with housing management software. Preference given to candidates who have demonstrated knowledge and experience with StarRez.

Strong communication, organization, and human relation skills.

Commitment to maintaining a high level of competence and professionalism.

Ability to exercise discreet judgment and confidentiality are expected at this level of responsibility.

Must be available for evening, weekend, and holiday work as required.

Ability to perform essential functions of the position with or without reasonable accommodations.

PHYSICAL REQUIREMENTS:

Ability to move freely around campus, including walking up and down stairs and across varying terrain.

Ability to lift and carry items up to 25 pounds.

Ability to respond quickly in emergency situations.

Ability to remain in a stationary position for extended periods while performing administrative tasks.

Must have adequate hearing and vision to respond to resident needs and emergencies.

TRAVEL REQUIREMENTS:

Must have a driver’s license and be able to travel to assist with duty, programming, and purchasing.

To Apply

If you require an accommodation to participate in The College of Saint Benedict hiring process, please contact Human Resources at (320) 363-5500 or employment@csbsju.edu.It is the policy of CSB to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. CSB also utilizes E-Verify as part of its onboarding process to confirm work authorization.The College of Saint Benedict is an Affirmative Action/Equal Opportunity Employer.

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