SUN VALLEY COMMUNITY CHURCH
Guest Services Director
SUN VALLEY COMMUNITY CHURCH, Queen Creek, Arizona, United States, 85242
POSITION SUMMARYThe Guest Services Director is responsible for all components related to delivering an extraordinary guest service experience during weekend services and certain special events at Sun Valley Community Church (SVCC). This position provides leadership for Guest Services to include, but not limited to, Parking, New Here Start Here, Greeters, Ushers, Next Steps Center, Volunteer Central and Hospitality. In all actions, reflects the SVCC team leadership distinctives.
ESSENTIAL FUNCTIONS1. Establish and implement quality standards for all areas of Guest Services and volunteers with an emphasis on welcoming, informing, and serving each guest2. Ensure consistency in all systems and procedures each weekend3. Recruit, train, and retain volunteers4. Implement a strategic follow up process for assimilating and connecting new guests into SVCC5. Meet with team leaders and other volunteers on a regular basis to cast vision, provide training and build relationships6. Develop and manage departmental budget7. Maintain communication with other ministry team directors across SVCC to ensure a seamless experience for our guests (SV Kids, SV Students, etc.)8. Stay current in job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsMINIMUM QUALIFICATIONS
Education and training that has equipped them for vocational ministry in a large ministry contextThree years of full-time experience working in a leadership role in a church or related setting leading leaders and teams through healthy ministry growth and progress.Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadershipInnovative thinker demonstrating resourcefulness regarding both people and projectsStrategic in nature with ability to drive projects and plans through to completionSelf-motivated, self-directed requiring minimal supervisionEffective team building skills and ability to motivate othersEffective customer service, relational and communication skills, both written and verbalAgrees and aligns with the vision, values, pathway, leadership distinctives and doctrinal statement of SVCC
PREFERRED QUALIFICATIONSFour years of full-time related experience in a multi-site church setting of over 2000 members/attendees#J-18808-Ljbffr
ESSENTIAL FUNCTIONS1. Establish and implement quality standards for all areas of Guest Services and volunteers with an emphasis on welcoming, informing, and serving each guest2. Ensure consistency in all systems and procedures each weekend3. Recruit, train, and retain volunteers4. Implement a strategic follow up process for assimilating and connecting new guests into SVCC5. Meet with team leaders and other volunteers on a regular basis to cast vision, provide training and build relationships6. Develop and manage departmental budget7. Maintain communication with other ministry team directors across SVCC to ensure a seamless experience for our guests (SV Kids, SV Students, etc.)8. Stay current in job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsMINIMUM QUALIFICATIONS
Education and training that has equipped them for vocational ministry in a large ministry contextThree years of full-time experience working in a leadership role in a church or related setting leading leaders and teams through healthy ministry growth and progress.Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadershipInnovative thinker demonstrating resourcefulness regarding both people and projectsStrategic in nature with ability to drive projects and plans through to completionSelf-motivated, self-directed requiring minimal supervisionEffective team building skills and ability to motivate othersEffective customer service, relational and communication skills, both written and verbalAgrees and aligns with the vision, values, pathway, leadership distinctives and doctrinal statement of SVCC
PREFERRED QUALIFICATIONSFour years of full-time related experience in a multi-site church setting of over 2000 members/attendees#J-18808-Ljbffr