Hilton Worldwide, Inc.
Bell Captain (Full-Time) *Free Parking
Hilton Worldwide, Inc., New Orleans, Louisiana, United States, 70123
Job Description - Bell Captain (Full-Time)*Free Parking (HOT0ATWB)Work Locations
Hilton New Orleans Riverside2 Poydras StreetNew Orleans 70130Earn paid time off from day 1Free parking and free mealsOption to be paid dailyDiscounted hotel stays for team members and family and friends.Debt free educationSupervise the Bell Staff as they greet & escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transport their luggage, and acquaint each new guest with their room location & features.What will I be doing?As a Bell Captain you would be responsible for supervising Bellpersons, transferring & storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely, friendly and efficient mannerOrganize and store luggage, as needed, according to guidelinesSupervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersEnsure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and eventsAssist in the maintenance, appearance and functionality of equipmentWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!Job
Guest Services, Operations, and Front OfficeSchedule
Full-time
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Hilton New Orleans Riverside2 Poydras StreetNew Orleans 70130Earn paid time off from day 1Free parking and free mealsOption to be paid dailyDiscounted hotel stays for team members and family and friends.Debt free educationSupervise the Bell Staff as they greet & escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transport their luggage, and acquaint each new guest with their room location & features.What will I be doing?As a Bell Captain you would be responsible for supervising Bellpersons, transferring & storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely, friendly and efficient mannerOrganize and store luggage, as needed, according to guidelinesSupervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersEnsure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and eventsAssist in the maintenance, appearance and functionality of equipmentWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!Job
Guest Services, Operations, and Front OfficeSchedule
Full-time
#J-18808-Ljbffr