Ocean State Job Lot
Retail Sales Associate
Ocean State Job Lot, Los Angeles, California, United States, 90079
About Los Angeles Philharmonic Association
Founded in 1919, the Los Angeles Philharmonic Association presents and promotes the performing arts in its varied forms at the highest level of excellence to a diverse and large audience, at Walt Disney Concert Hall, the Hollywood Bowl, The Ford, and YOLA.The Retail Sales Associate, reporting to the Operations Manager, Retail Services, thrives in a dynamic store environment. As a frontline team member, you deliver superior customer service by combining sales skills and product knowledge in the day-to-day retail operations at the LA Phil Store, located inside the iconic Walt Disney Concert Hall.Position Elements:Customer Engagement – Greets customers, initiates conversations, and interacts in a helpful way to encourage sales and build connection.Brand Ambassador – Represents the organization’s musical mission and values by connecting customers to products that enhance their concert experience.Cashiering – Operates the point-of-sale system and other store technologies to ensure a smooth and efficient shopping experience.Product Flow – Assists with inventory distribution, product labeling, organization, and reports.Information – Accurately responds to questions about performances, programs, and venues and proactively seeks answers to inquiries when necessary.Visual Merchandising – Collaborates with the team to restock, maintain merchandise displays and back stock, and clean displays as needed.Special Events – Assists with retail operations during special events.Other duties as assigned.Relationships:Reports To: Director, Retail Services; Operations Manager, Retail Services.Minimum Requirements:Outgoing, enjoys working with the public and thrives as part of a sales team, demonstrating strong customer engagement skills.Prior retail sales experience with point-of-sale system is required.Excels in a dynamic, fast-paced environment, consistently providing reliable and accurate information while showing initiative.Flexible schedule with the ability to work nights, weekends, and holidays as scheduled at Walt Disney Concert Hall.Experience in retail sales, especially in music, art, accessories, and gifts, is a plus.Ability to lift and carry up to 30 lbs, stand for 4+ hours, walk, pull weighted carts of 30+ lbs, and bend/stretch as needed.Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and within interactions with the surrounding community is a must.Secondary language fluency preferred.*Hiring for three openingsThe Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.
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Founded in 1919, the Los Angeles Philharmonic Association presents and promotes the performing arts in its varied forms at the highest level of excellence to a diverse and large audience, at Walt Disney Concert Hall, the Hollywood Bowl, The Ford, and YOLA.The Retail Sales Associate, reporting to the Operations Manager, Retail Services, thrives in a dynamic store environment. As a frontline team member, you deliver superior customer service by combining sales skills and product knowledge in the day-to-day retail operations at the LA Phil Store, located inside the iconic Walt Disney Concert Hall.Position Elements:Customer Engagement – Greets customers, initiates conversations, and interacts in a helpful way to encourage sales and build connection.Brand Ambassador – Represents the organization’s musical mission and values by connecting customers to products that enhance their concert experience.Cashiering – Operates the point-of-sale system and other store technologies to ensure a smooth and efficient shopping experience.Product Flow – Assists with inventory distribution, product labeling, organization, and reports.Information – Accurately responds to questions about performances, programs, and venues and proactively seeks answers to inquiries when necessary.Visual Merchandising – Collaborates with the team to restock, maintain merchandise displays and back stock, and clean displays as needed.Special Events – Assists with retail operations during special events.Other duties as assigned.Relationships:Reports To: Director, Retail Services; Operations Manager, Retail Services.Minimum Requirements:Outgoing, enjoys working with the public and thrives as part of a sales team, demonstrating strong customer engagement skills.Prior retail sales experience with point-of-sale system is required.Excels in a dynamic, fast-paced environment, consistently providing reliable and accurate information while showing initiative.Flexible schedule with the ability to work nights, weekends, and holidays as scheduled at Walt Disney Concert Hall.Experience in retail sales, especially in music, art, accessories, and gifts, is a plus.Ability to lift and carry up to 30 lbs, stand for 4+ hours, walk, pull weighted carts of 30+ lbs, and bend/stretch as needed.Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and within interactions with the surrounding community is a must.Secondary language fluency preferred.*Hiring for three openingsThe Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.
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