Recology
Retail Sales Associate (Seasonal FT)
Recology, Issaquah, Washington, United States, 98027
City:
Issaquah
Location:
1161 - Recology King County - Issaquah Store
Subsidiary Name:
Recology King County
GROW WITH USAs the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment.We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us!We encourage Recology employees to
G.R.O.W. with Us
professionally and personally by:Giving Back
to our communities.Recovering Resources
to achieve their best and highest use.Owning
a company that provides quality service and protects the environment.Working Together
to achieve our common vision, a world without waste.You can G.R.O.W. with Us by becoming our Retail Sales Associate - Seasonal Full-Time Issaquah (11/1/24 - 1/31/25)THE ROLEWorking under the direction of the Store Manager, accept hard to recycle materials to increase waste diversion, and educate customers about waste reduction and sustainability. Help to ensure the long-term success of the retail stores by selling brand-appropriate products which are reusable, recycled, or refurbished, providing customer service support, and building relationships with customers.ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:Accept hard to recycle item drop offs, including potentially hazardous items such as batteries and fluorescent bulbs. Sort all material and log collection data.Promote and sell products designed to reduce waste. Educating customers about how they fit our Waste Zero mission.Open and close out the store each day, including compiling daily reports.Process Recology customer bill payments and address basic customer service requests.Maintain visual standards and cleanliness of the store, including merchandising and facing products.Run the cash register, handling payments and bank deposits.Educate customers about waste reduction.Communicate drop off expectations and alternative recycling resources to customers.Provide superior customer service to customers, both in store and over the phone and anticipate product needs.Communicate and cooperate with manager, other staff, and departments in store, over the phone, and through email and chat-based channels.Stock product on sales floor.Continually expand knowledge of sustainability and brand-appropriate products and services.Provide information to Recology customers regarding collection schedules, rates, and billing details.Request, receive and/or fulfill transfer requests between stores.Partner with the Waste Zero department and/or independently create, lead and run events to attract customers to the store.Other duties as assigned.QUALIFICATIONSAny combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:Two years of experience in customer service and/or retail; or equivalent combination of education and experience.Knowledge of computer programs, including Microsoft Office Suite applications.Knowledge of retail sales operations, including industry standards, requirements and Retail Sales quality measurements.Preferred knowledge of industry specific software systems (e.g., Tower).High school diploma or GED required.Bachelor's degree preferred, but not required.Valid driver's license preferred, but not required.Skill and/or Ability to:Promote the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.Develop strategies to effectively manage current and future challenges and opportunities; develop recommendations and actionable plans.Define issues and focus on achieving workable solutions; generate innovative ideas to develop or improve existing systems.Demonstrate ability to use computers and technology capabilities.Demonstrate strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.Present ideas effectively to individuals or groups and deliver presentations suited to the characteristics and needs of the audience.Effectively and productively engage with others and establish trust, credibility, and confidence.Promote collaboration and assist others with their initiatives and efforts.Motivate and empower others to achieve objectives and to develop a culture where employees feel ownership in what they do.Attract, develop and retain good people; allow opportunities for self and others to reach their full potential; build and share knowledge and expertise.Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met.RECOLOGY OFFERS:An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.RECOLOGY BENEFITS MAY INCLUDE:Paid time off and paid holidays.Health and wellness benefits including medical, dental, and vision.Retirement plans (Employee Stock Ownership Plan, 401(k) with match).Annual wellness incentives.Employee Assistance Program (EAP).Educational assistance.Commuting benefits.Employee referral program.SUPPLEMENTAL INFORMATIONReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
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Issaquah
Location:
1161 - Recology King County - Issaquah Store
Subsidiary Name:
Recology King County
GROW WITH USAs the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment.We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us!We encourage Recology employees to
G.R.O.W. with Us
professionally and personally by:Giving Back
to our communities.Recovering Resources
to achieve their best and highest use.Owning
a company that provides quality service and protects the environment.Working Together
to achieve our common vision, a world without waste.You can G.R.O.W. with Us by becoming our Retail Sales Associate - Seasonal Full-Time Issaquah (11/1/24 - 1/31/25)THE ROLEWorking under the direction of the Store Manager, accept hard to recycle materials to increase waste diversion, and educate customers about waste reduction and sustainability. Help to ensure the long-term success of the retail stores by selling brand-appropriate products which are reusable, recycled, or refurbished, providing customer service support, and building relationships with customers.ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:Accept hard to recycle item drop offs, including potentially hazardous items such as batteries and fluorescent bulbs. Sort all material and log collection data.Promote and sell products designed to reduce waste. Educating customers about how they fit our Waste Zero mission.Open and close out the store each day, including compiling daily reports.Process Recology customer bill payments and address basic customer service requests.Maintain visual standards and cleanliness of the store, including merchandising and facing products.Run the cash register, handling payments and bank deposits.Educate customers about waste reduction.Communicate drop off expectations and alternative recycling resources to customers.Provide superior customer service to customers, both in store and over the phone and anticipate product needs.Communicate and cooperate with manager, other staff, and departments in store, over the phone, and through email and chat-based channels.Stock product on sales floor.Continually expand knowledge of sustainability and brand-appropriate products and services.Provide information to Recology customers regarding collection schedules, rates, and billing details.Request, receive and/or fulfill transfer requests between stores.Partner with the Waste Zero department and/or independently create, lead and run events to attract customers to the store.Other duties as assigned.QUALIFICATIONSAny combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:Two years of experience in customer service and/or retail; or equivalent combination of education and experience.Knowledge of computer programs, including Microsoft Office Suite applications.Knowledge of retail sales operations, including industry standards, requirements and Retail Sales quality measurements.Preferred knowledge of industry specific software systems (e.g., Tower).High school diploma or GED required.Bachelor's degree preferred, but not required.Valid driver's license preferred, but not required.Skill and/or Ability to:Promote the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.Develop strategies to effectively manage current and future challenges and opportunities; develop recommendations and actionable plans.Define issues and focus on achieving workable solutions; generate innovative ideas to develop or improve existing systems.Demonstrate ability to use computers and technology capabilities.Demonstrate strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism.Present ideas effectively to individuals or groups and deliver presentations suited to the characteristics and needs of the audience.Effectively and productively engage with others and establish trust, credibility, and confidence.Promote collaboration and assist others with their initiatives and efforts.Motivate and empower others to achieve objectives and to develop a culture where employees feel ownership in what they do.Attract, develop and retain good people; allow opportunities for self and others to reach their full potential; build and share knowledge and expertise.Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met.RECOLOGY OFFERS:An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.RECOLOGY BENEFITS MAY INCLUDE:Paid time off and paid holidays.Health and wellness benefits including medical, dental, and vision.Retirement plans (Employee Stock Ownership Plan, 401(k) with match).Annual wellness incentives.Employee Assistance Program (EAP).Educational assistance.Commuting benefits.Employee referral program.SUPPLEMENTAL INFORMATIONReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
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