Tbwa Chiat/Day Inc
Senior Partner Engineer, Ecosystem San Francisco, United States
Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199
Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.Postman is seeking a Partner Engineering leader who is passionate about APIs, partnerships, ecosystems, and developer experience and success.Partner Engineering is responsible for providing technical leadership and guidance to our users and partners throughout the entire lifecycle of their Postman Ecosystem developer experience. Reporting to the Head of Partnerships and Ecosystem, you will be responsible for:Seeding and scaling how we onboard, support, and scale the Postman EcosystemDriving developer and app success across customer, partner, as well as Postman developersWith a focus on API collaboration, cloud, and AI, you will work cross-functionally with customers, partners, and internal teams to streamline the end-to-end developer experience including, awareness, education, onboarding, support, adoption, performance, and scale alongside best-in-class tools and companies, ranging from the largest of enterprises to the scrappiest of startups.You are eager to get your hands dirty, doing individual contributor work to drive execution excellence across teams, yet you can naturally up-level your strategic thinking.Responsibilities
Be an expert on Postman, including our core product, platform capabilities and API, technical architecture, as well as how Postman can impact their businessAct as the primary technical point of contact for key partners, including customers, ISVs, and SIs. Guide them through onboarding, integration, design reviews, troubleshooting, and ongoing supportLead partners through high-level architecture to code implementation, ensuring smooth technical integrations with PostmanCreate technical content (i.e., webinars, docs, blogs) and develop tools, sample apps / code, best practices at scale to show partners how to implement specific use cases or best practicesPresent solutions, technologies, proposals, and best practices at partner meetings, executive reviews, conferences, workshops, and eventsPartner cross-functionally (i.e., product, engineering, analytics, partnerships, GTM, customer success, operations, etc) across Postman and partners teams to execute on partner plans, product launches, and drive developer successFoster a vibrant partner community and implement feedback mechanisms to continuously improve partner satisfaction and scale successCollaborate with cross functional teams within Postman to run beta programs for new features, improve the platform, and grow the ecosystemAggregate feedback, explore new strategic opportunities, and inform our product roadmapBuild close ties and meaningful relationships with key partners and senior executivesClearly and concisely communicate and evangelize our strategy, internally and externallyDefine our partner engineering strategy, frameworks, programs, processes, and culture to scale our motionsDefine and move key success metrics (i.e., satisfaction, adoption, engagement, performance, usage, support efficiency) for customers, partners, and PostmanRequirements
8+ years of
relevant work experience
as a software engineer, partner engineer, sales engineer, developer experience, and/or related experience, preferably in SaaS, APIs, or cloud platforms.Proven track record of
successfully launching and scaling apps , partnerships, and partner programs that delivered meaningful business results alongside cross-functional teams (i.e., product, engineering, design, marketing, community, support, field, etc)Deep technical experience
(i.e., API principles, architecture, scaling, support, etc) building on or supporting developer ecosystem platforms such as Microsoft, GitHub, Slack, Atlassian, HubSpot, Monday, etcScaled creation of developer content , including code sample apps, code, best practices, SDKs, tests, etc to scale partner engagement and support (please provide examples)Extremely strong written and spoken
business and technical communication (i.e., technical content, blogs, presentations, speaker) to drive action and change across multiple levels and roles (please provide examples)Great listener and passion for working with people
where you can clearly and concisely explain complex, technical issues in such a way that most people could understandNot afraid to get your hands dirty
doing individual contributor work and problem solving while also thinking and working at a higher level to define ways to scale motionsIdeal combination of technical, product, and business expertise , including deep understanding of developer tools and workflows, collaboration, and ecosystem dynamicsExcellent problem-solving
skills with a strong ability to understand and troubleshoot technical issuesFantastic organizational and analytical skills
for problem solving, requirements gathering, developer feedback, and roadmap prioritizationComfort with change and ambiguity , with an adept ability to ruthlessly prioritize, move fast, and test-and-iterate quicklyRelevant applied experience building, testing, and deploying AI solutions using cutting-edge AI models (e.g., OpenAI, Anthropic, Cohere, Stability AI, Meta’s LLaMA, Mistral).Please include
Code you’re proud ofTechnical products or projects you’ve worked onWriting sampleOur Values:
At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.What Else?
This role is based in the greater San Francisco Bay area, and we offer a base salary range of $208,000 to $245,000 as well as shares. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Apply for this job
* indicates a required field
#J-18808-Ljbffr
Be an expert on Postman, including our core product, platform capabilities and API, technical architecture, as well as how Postman can impact their businessAct as the primary technical point of contact for key partners, including customers, ISVs, and SIs. Guide them through onboarding, integration, design reviews, troubleshooting, and ongoing supportLead partners through high-level architecture to code implementation, ensuring smooth technical integrations with PostmanCreate technical content (i.e., webinars, docs, blogs) and develop tools, sample apps / code, best practices at scale to show partners how to implement specific use cases or best practicesPresent solutions, technologies, proposals, and best practices at partner meetings, executive reviews, conferences, workshops, and eventsPartner cross-functionally (i.e., product, engineering, analytics, partnerships, GTM, customer success, operations, etc) across Postman and partners teams to execute on partner plans, product launches, and drive developer successFoster a vibrant partner community and implement feedback mechanisms to continuously improve partner satisfaction and scale successCollaborate with cross functional teams within Postman to run beta programs for new features, improve the platform, and grow the ecosystemAggregate feedback, explore new strategic opportunities, and inform our product roadmapBuild close ties and meaningful relationships with key partners and senior executivesClearly and concisely communicate and evangelize our strategy, internally and externallyDefine our partner engineering strategy, frameworks, programs, processes, and culture to scale our motionsDefine and move key success metrics (i.e., satisfaction, adoption, engagement, performance, usage, support efficiency) for customers, partners, and PostmanRequirements
8+ years of
relevant work experience
as a software engineer, partner engineer, sales engineer, developer experience, and/or related experience, preferably in SaaS, APIs, or cloud platforms.Proven track record of
successfully launching and scaling apps , partnerships, and partner programs that delivered meaningful business results alongside cross-functional teams (i.e., product, engineering, design, marketing, community, support, field, etc)Deep technical experience
(i.e., API principles, architecture, scaling, support, etc) building on or supporting developer ecosystem platforms such as Microsoft, GitHub, Slack, Atlassian, HubSpot, Monday, etcScaled creation of developer content , including code sample apps, code, best practices, SDKs, tests, etc to scale partner engagement and support (please provide examples)Extremely strong written and spoken
business and technical communication (i.e., technical content, blogs, presentations, speaker) to drive action and change across multiple levels and roles (please provide examples)Great listener and passion for working with people
where you can clearly and concisely explain complex, technical issues in such a way that most people could understandNot afraid to get your hands dirty
doing individual contributor work and problem solving while also thinking and working at a higher level to define ways to scale motionsIdeal combination of technical, product, and business expertise , including deep understanding of developer tools and workflows, collaboration, and ecosystem dynamicsExcellent problem-solving
skills with a strong ability to understand and troubleshoot technical issuesFantastic organizational and analytical skills
for problem solving, requirements gathering, developer feedback, and roadmap prioritizationComfort with change and ambiguity , with an adept ability to ruthlessly prioritize, move fast, and test-and-iterate quicklyRelevant applied experience building, testing, and deploying AI solutions using cutting-edge AI models (e.g., OpenAI, Anthropic, Cohere, Stability AI, Meta’s LLaMA, Mistral).Please include
Code you’re proud ofTechnical products or projects you’ve worked onWriting sampleOur Values:
At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.What Else?
This role is based in the greater San Francisco Bay area, and we offer a base salary range of $208,000 to $245,000 as well as shares. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Apply for this job
* indicates a required field
#J-18808-Ljbffr