Gateway Group Personnel
System Analyst
Gateway Group Personnel, Memphis, Tennessee, us, 37544
We are seeking a System Analyst for a
Temp to Hire
opportunity in the Memphis area. This is an
onsite
position.
If you are seeking a remote role, you need not apply.Provides onsite systems technical support to resolve issues related to passive and active system hardware, IP address problems, network connection problems, and network-centered configuration issues.Installs, configures, upgrades and maintains end-users computers, printers and other stand alone or networked devices.Maintain network security integrity through creation (and removal) of Domain, Email, and shared access accounts.Monitor, log and respond to Help Desk Voice & email ques, and resolve issues and documenting solutions in the service request and change management tracking system based upon department policies and procedures.Develops and maintains automated processes and scripts to keep end-users computers at the latest operating system updates anti-virus & anti-spyware definitions and application revision levels.Maintains accurate serial number inventories on network computer equipment.Evaluates software and hardware for research and development purposes.Participate with various server and infrastructure upgrades and configuration changes, including hardware operating system, and email administration, monitoring and problem resolution.Drafts and maintains all documentation and drawings for area of responsibility,Participates in an on-call primary and secondary schedule and responds to calls based upon department policies and procedures.Performs other related duties as assigned.QUALIFICATIONS:Minimum of three years experience in a 50+ user/multi server environmentSuperior organizational skills and attention to detail required, including incident tracking, change management and project management.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.Be able to work independently or in a team environment.Good analytical and problem- solving skills.Dependable and flexible when necessaryStrong guest service and results orientation
Temp to Hire
opportunity in the Memphis area. This is an
onsite
position.
If you are seeking a remote role, you need not apply.Provides onsite systems technical support to resolve issues related to passive and active system hardware, IP address problems, network connection problems, and network-centered configuration issues.Installs, configures, upgrades and maintains end-users computers, printers and other stand alone or networked devices.Maintain network security integrity through creation (and removal) of Domain, Email, and shared access accounts.Monitor, log and respond to Help Desk Voice & email ques, and resolve issues and documenting solutions in the service request and change management tracking system based upon department policies and procedures.Develops and maintains automated processes and scripts to keep end-users computers at the latest operating system updates anti-virus & anti-spyware definitions and application revision levels.Maintains accurate serial number inventories on network computer equipment.Evaluates software and hardware for research and development purposes.Participate with various server and infrastructure upgrades and configuration changes, including hardware operating system, and email administration, monitoring and problem resolution.Drafts and maintains all documentation and drawings for area of responsibility,Participates in an on-call primary and secondary schedule and responds to calls based upon department policies and procedures.Performs other related duties as assigned.QUALIFICATIONS:Minimum of three years experience in a 50+ user/multi server environmentSuperior organizational skills and attention to detail required, including incident tracking, change management and project management.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.Be able to work independently or in a team environment.Good analytical and problem- solving skills.Dependable and flexible when necessaryStrong guest service and results orientation