Director of Sales

The Director of Sales is responsible for achieving revenue goals through the implementation of effective sales strategies that maximize the generation of resort revenue and meet overall resort goals. The successful candidate will have a proven track record within the resort hospitality environment, and work closely with the Vice President of Sales and Event Management in developing the overall sales and marketing strategies of the property. The position is responsible for the day-to-day activities of the sales effort, and leadership skills necessary to maximize profits and revenue for both Casa Loma Beach Hotel & Laguna Beach House.Essential Functions:Are you the right applicant for this opportunity Find out by reading through the role overview below.

Ability to prioritize and organize work assignments and delegate responsibilities effectively

Extensive experience in the daily management of the group sales process

Enforce all hotel standards, policies and procedures

Ability to effectively plan and implement processes and procedures necessary to ensure effective associate relations and customer satisfaction while achieving budgeted hotel revenues

Ability to work independently in the performance of job duties

Effectively plan strategic tactics to ensure the future success of the hotels

Implement a successful direct sales and business development program and process

Implement and monitor sales action plans within the marketing plan

Excellent skills in team building, selecting sales talent and establishing strong customer relationships

Demonstrate professional presentation skills, including verbal and written communication

Develop strategies for forecasting and analyzing sales needs and developing effective product responses, delivery systems and methods for measuring and evaluating results

Participate in property-wide leadership and culture development programs

Ensure all deadlines are satisfied relating to monthly, quarterly and annual reporting needs

Work closely with the Vice President of Sales & Event Management in developing, preparing and executing business plans within each market segment and analyze market trends to implement programs and tactical changes that address market conditions

Monitor sales activity and performance to ensure the property meets or exceeds established revenue plan and goals

Coach, mentor and cultivate property associates to maximize sales performance and profit for the hotels

Ability to lead and direct performance of departmental associates and follow through with corrections where needed

Ability to analyze and resolve challenges implementing good judgment and maintaining the best interest of the resort

Attend all meetings necessary to the Director of Sales position

Ability to maintain confidentiality of all guest and hotels information

Ability to work effectively with all departments to ensure the properties success

Creativity, forward thinking, passion and drive are critical to the success of this position

Qualifications:Minimum of five years destination resort sales leadership

College graduate or equivalent industry sales experience

Excellent written and verbal communication skills

Strong customer service aptitude

Strong understanding of budgetary, forecasting and fiscal responsibility within the resort and sales and marketing department

Proven leadership within a dominant group segment property

Computer literacy and the ability to utilize Word, Excel, and department specific programs

Personal Characteristics:Behaves ethically

Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language

Professional Appearance: Exhibits an appearance appropriate for a luxury hotel (Specific grooming standards are available for review)

Working Conditions:This is a full-time exempt position. Actual hours may vary dependent on business needs but will generally fall between 5:00 am and 10:00 pm and are flexible with some approved remote days. Attendance as scheduled is a critical element in all positions at Casa Loma Beach Hotel and Laguna Beach House.

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