inSync Staffing
Desktop Support Technician II US
inSync Staffing, Cincinnati, Ohio, United States, 45208
Desktop Support TechnicianPay Rate $23/hr, paid weeklyDuration: 3 month contact -temp to hireHours: Monday-Friday 8:00AM-4:30PMLocation:
Cincinnati, OH 45430
Job Summary:As a Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs.You'll work to create the ideal experience that any customer would seek to encounter.
Creating and resolving Desktop issues for employees Onsite.Primary duties will include standard desktop/Laptop break/fix itemsReceive user calls and offer remote or on-site support.Troubleshoot system, office, hardware, and business applicationsManagement and installation of equipment in the meeting room (projector, laptop, and videoconference)Monitor calls, incidents and requests using client provided ServiceNow toolDocuments, maintains, upgrades, or replaces hardware and software systems.Ability to setup, configure and add all hardware.Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.
Qualifications:
Drug-screen and Background screening1-2 years of related work experienceSolid experience and understanding of IT services and products.Enthusiastic about technology and willing to learn and stay on the cutting edge.Must be able to lift up to 40lbsPersonable.Relatable and responsible when interacting with ALL customers.Consultative approach to solving issues.Reliable transportation
TOP required skill:
Troubleshooting Dell laptop/desktop PCs.
Overall years of experience:
1-2 years of experience supporting PC Hardware and software.
Specific certifications or education:
A+ certification a plus (not required)
Benefits (employee contribution):Health insuranceHealth savings accountDental InsuranceVision insuranceFlexible spending accountsLife insuranceRetirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Cincinnati, OH 45430
Job Summary:As a Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs.You'll work to create the ideal experience that any customer would seek to encounter.
Creating and resolving Desktop issues for employees Onsite.Primary duties will include standard desktop/Laptop break/fix itemsReceive user calls and offer remote or on-site support.Troubleshoot system, office, hardware, and business applicationsManagement and installation of equipment in the meeting room (projector, laptop, and videoconference)Monitor calls, incidents and requests using client provided ServiceNow toolDocuments, maintains, upgrades, or replaces hardware and software systems.Ability to setup, configure and add all hardware.Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.
Qualifications:
Drug-screen and Background screening1-2 years of related work experienceSolid experience and understanding of IT services and products.Enthusiastic about technology and willing to learn and stay on the cutting edge.Must be able to lift up to 40lbsPersonable.Relatable and responsible when interacting with ALL customers.Consultative approach to solving issues.Reliable transportation
TOP required skill:
Troubleshooting Dell laptop/desktop PCs.
Overall years of experience:
1-2 years of experience supporting PC Hardware and software.
Specific certifications or education:
A+ certification a plus (not required)
Benefits (employee contribution):Health insuranceHealth savings accountDental InsuranceVision insuranceFlexible spending accountsLife insuranceRetirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.