Miles & Stockbridge P C
PC Technician
Miles & Stockbridge P C, Baltimore, Maryland, United States, 21276
Miles & Stockbridge has positioned itself as an AmLaw 200 firm that is global in scope and in reach. Miles & Stockbridge maintains a reputation for a dynamic and approachable work environment that allows talented lawyers and staff from diverse backgrounds to thrive and grow. As part of our ongoing commitment to affect positive change, Miles & Stockbridge focuses on partnerships that benefit the community, reflect the causes our colleagues support, and allow us to collaborate with clients and neighbors to deepen relationships.
If you are looking for an employer that embraces a diverse workforce, provides ongoing professional development and mentoring, consider Miles & Stockbridge! We are seeking an experienced PC Technician to provide computer hardware support to end-users, our employees. This position will be based in our Baltimore office location. The person in this role will install, configure, diagnose, test, repair, and upgrade our company hardware and other equipment toits optimal performance. At Miles, you have the opportunity to use new technologies and receive mentorship that will grow your career!
Responsibilities:
Research and recommend PC and printer equipment.Aid in development of business continuity and disaster recovery plans.Identify and deliver required hardware service levels according to company policies.Provide training and support to end users on equipment operation and other issues.Install, configure, test, maintain, and monitor computer hardware.Troubleshoot end user and network hardware peripheral devices, printing/scanning devices, presentation equipment, and other products.Perform on-site analysis, diagnosis, and resolution of complex hardware problems and recommend and implement corrective solutions.Receive and respond to incoming calls and/or e-mails regarding hardware problems.Develop and maintain an inventory of peripheral and networking equipment.Document instances of hardware failure, repair, installation, and removal.Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.Qualifications :
7+ years' experience installing, configuring, diagnosing, and testing computer hardware.IT Certifications helpful.A high level of technical knowledge of corporate networks and hardware.Comprehensive hands-on hardware troubleshooting experience.Ability to read and understand technical manuals, procedural documentation, and OEM guides.Ability to conduct research into hardware products and issues as required.Ability to lift up to 50 lbs.Personal Attributes:
Effective interpersonal skills and relationship-building skills.Strong written and oral communication skills.Strong customer-service orientation.Ability to present ideas in user-friendly language.Self-motivated and directed.Keen attention to detail.Analytical and problem-solving abilities.Able to prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.
Miles & Stockbridge offers a competitive compensation and benefits package including PTO, medical, dental, vision, life insurance, 401K, Firm sponsored Memberships (i.e. Peloton, Norton LifeLock), and more.
The pay range for this position is $54,800 - $76,900. The pay range provided is in compliance with state, city, or local employment laws and applies to this location only. Actual pay for this position will be determined based on multiple factors including, but not limited to, knowledge, skills, abilities, experience, current market data, and business needs.
Miles & Stockbridge is not currently accepting resumes or assistance from search firms for this position.
Disclaimer and Acknowledgement:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.Some requirements will exclude individuals who may pose a direct threat or significant risk to the health or safety of themselves or others.The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.Nothing in this job description restricts management's right to assign or reassign duties in this job description at any time for any reason.
Miles & Stockbridge is an Equal Opportunity Employer and committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm.
If you are looking for an employer that embraces a diverse workforce, provides ongoing professional development and mentoring, consider Miles & Stockbridge! We are seeking an experienced PC Technician to provide computer hardware support to end-users, our employees. This position will be based in our Baltimore office location. The person in this role will install, configure, diagnose, test, repair, and upgrade our company hardware and other equipment toits optimal performance. At Miles, you have the opportunity to use new technologies and receive mentorship that will grow your career!
Responsibilities:
Research and recommend PC and printer equipment.Aid in development of business continuity and disaster recovery plans.Identify and deliver required hardware service levels according to company policies.Provide training and support to end users on equipment operation and other issues.Install, configure, test, maintain, and monitor computer hardware.Troubleshoot end user and network hardware peripheral devices, printing/scanning devices, presentation equipment, and other products.Perform on-site analysis, diagnosis, and resolution of complex hardware problems and recommend and implement corrective solutions.Receive and respond to incoming calls and/or e-mails regarding hardware problems.Develop and maintain an inventory of peripheral and networking equipment.Document instances of hardware failure, repair, installation, and removal.Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.Qualifications :
7+ years' experience installing, configuring, diagnosing, and testing computer hardware.IT Certifications helpful.A high level of technical knowledge of corporate networks and hardware.Comprehensive hands-on hardware troubleshooting experience.Ability to read and understand technical manuals, procedural documentation, and OEM guides.Ability to conduct research into hardware products and issues as required.Ability to lift up to 50 lbs.Personal Attributes:
Effective interpersonal skills and relationship-building skills.Strong written and oral communication skills.Strong customer-service orientation.Ability to present ideas in user-friendly language.Self-motivated and directed.Keen attention to detail.Analytical and problem-solving abilities.Able to prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.
Miles & Stockbridge offers a competitive compensation and benefits package including PTO, medical, dental, vision, life insurance, 401K, Firm sponsored Memberships (i.e. Peloton, Norton LifeLock), and more.
The pay range for this position is $54,800 - $76,900. The pay range provided is in compliance with state, city, or local employment laws and applies to this location only. Actual pay for this position will be determined based on multiple factors including, but not limited to, knowledge, skills, abilities, experience, current market data, and business needs.
Miles & Stockbridge is not currently accepting resumes or assistance from search firms for this position.
Disclaimer and Acknowledgement:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.Some requirements will exclude individuals who may pose a direct threat or significant risk to the health or safety of themselves or others.The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.Nothing in this job description restricts management's right to assign or reassign duties in this job description at any time for any reason.
Miles & Stockbridge is an Equal Opportunity Employer and committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm.