DMS
Senior Lead AV Technician (Chicago,IL)
DMS, Chicago, Illinois, United States, 60290
Our Company: DMS is a global leader in video collaboration and custom AV. Specializing in high quality solutions tailored for all customer needs, we are known for exceeding expectations and delivering on promises. We have a team of highly skilled certified technicians and project managers offering an individualized service to customers.
About L3 Senior AV Technician:The L3 Senior AV Technician will be an integral part our global field technician team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair.Travel:
Flexibility and the ability to travel is an essential part of this role.Work Environment : Varies depending on client sitePosition Type/Expected
Hours of Work : Full time, 40 hours per week.Supervisory Responsibility:
Supervisory / Team Lead experienceEssential Functions:
Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, BiampTechnical skills and understanding of VC solutions and IT network infrastructuresParticipate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation teamAbility to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)Knowledge of video wall and controller optionsUnderstanding of rack building and wiringCode upload, configuration, fault finding and onsite diagnostics and technical checksAbility to follow cable schedules, risk and method statements and understand cabling diagramsProvide training and client support to users in the operation of VC and AV systemsConducting audits, writing reports and completing delivery site surveysWorking with and potential management of teams and schedulesEngineering health and safety training (including risk assessments) and knowledgeAbout you:
Have a minimum of 4 years' experience in a similar positionMature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlinesTechnical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, PolycomExcellent communication and organizational skills with the ability to priorities an often conflicting workloadInnovative, with the ability to implement problem solving initiativesFlexibility regarding working hours and willing to travel extensivelyHigh level of professionalism and customer awarenessThis role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV marketSupervisory Responsibility: Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign offSupervisory / Team Lead experiencePhysically fit, lifting required
About L3 Senior AV Technician:The L3 Senior AV Technician will be an integral part our global field technician team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair.Travel:
Flexibility and the ability to travel is an essential part of this role.Work Environment : Varies depending on client sitePosition Type/Expected
Hours of Work : Full time, 40 hours per week.Supervisory Responsibility:
Supervisory / Team Lead experienceEssential Functions:
Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, BiampTechnical skills and understanding of VC solutions and IT network infrastructuresParticipate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation teamAbility to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)Knowledge of video wall and controller optionsUnderstanding of rack building and wiringCode upload, configuration, fault finding and onsite diagnostics and technical checksAbility to follow cable schedules, risk and method statements and understand cabling diagramsProvide training and client support to users in the operation of VC and AV systemsConducting audits, writing reports and completing delivery site surveysWorking with and potential management of teams and schedulesEngineering health and safety training (including risk assessments) and knowledgeAbout you:
Have a minimum of 4 years' experience in a similar positionMature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlinesTechnical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, PolycomExcellent communication and organizational skills with the ability to priorities an often conflicting workloadInnovative, with the ability to implement problem solving initiativesFlexibility regarding working hours and willing to travel extensivelyHigh level of professionalism and customer awarenessThis role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV marketSupervisory Responsibility: Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign offSupervisory / Team Lead experiencePhysically fit, lifting required