Accenture Federal Services
Cloud Support Deputy Site Lead
Accenture Federal Services, Redmond, Washington, United States, 98052
Job Description:
As a trusted Microsoft partner in the Federal space, the Site Lead role is a part of the Secure Operations Centers (SOCs) team providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstreams teams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations) and Customer Experience (CXP). These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365 and operated from three Microsoft SOCs located in Redmond or WA, Reston, VA.
Here's what you need:
Bachelor's Degree (or equivalent experience) plus 5+ years of experience or
8+ years of project management experience to include:
cross team/group/org collaboration skills
communication skills to include effectively tailoring messages to the specific needs of the audience
excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space
experience in briefing to customers/clients
experience with Microsoft Office tools (PowerPoint, Excel, Word, SharePoint)
Ability to travel to sites within your region when needed. Shift work may be required.
Bonus points if you have:
Experience with managed services project and/or in a secure operations center preferred
Experience working in/with a data center
Involvement supporting air gapped or any cloud environments a plus
Experience with technical writing, SOP creation or knowledge articles
Experience with PowerBI
Experience supporting the Azure cloud environment
Security Clearance:
Must have an active TS/SCI security clearance with Poly
#J-18808-Ljbffr
As a trusted Microsoft partner in the Federal space, the Site Lead role is a part of the Secure Operations Centers (SOCs) team providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstreams teams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations) and Customer Experience (CXP). These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365 and operated from three Microsoft SOCs located in Redmond or WA, Reston, VA.
Here's what you need:
Bachelor's Degree (or equivalent experience) plus 5+ years of experience or
8+ years of project management experience to include:
cross team/group/org collaboration skills
communication skills to include effectively tailoring messages to the specific needs of the audience
excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space
experience in briefing to customers/clients
experience with Microsoft Office tools (PowerPoint, Excel, Word, SharePoint)
Ability to travel to sites within your region when needed. Shift work may be required.
Bonus points if you have:
Experience with managed services project and/or in a secure operations center preferred
Experience working in/with a data center
Involvement supporting air gapped or any cloud environments a plus
Experience with technical writing, SOP creation or knowledge articles
Experience with PowerBI
Experience supporting the Azure cloud environment
Security Clearance:
Must have an active TS/SCI security clearance with Poly
#J-18808-Ljbffr