JPMorgan Chase & Co.
Chase Travel, AI & Innovation Product Manager
JPMorgan Chase & Co., Jersey City, New Jersey, United States, 07390
Job Responsibilities
Identify and prioritize AI/ML opportunities that align with customer needs and market trends
Lead the deployment of AI/ML and GenAI technologies to automate processes, reduce costs, and generate revenue
Utilize Agile methodologies and tools like JIRA and Confluence to manage and track projects
Develop requirements, epics, and user stories to support AI & Innovation product initiatives
Work with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation
Implement process improvement via tools like UiPath, Alteryx, ServiceNow, and Pega to enhance operational efficiency
Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets
Conduct user research, journey mapping, and market analysis to inform the AI/ML strategic roadmap
Effectively communicate the impact of AI on the product experience to stakeholders
Required Qualifications, Capabilities, and Skills
Minimum 7+ years in product management, with a focus on AI, Product, or Travel related fields
Strong knowledge of AI/ML technologies, including generative AI and large language models (LLMs)
Proficient in Agile methodologies and tools such as JIRA and Confluence
Demonstrated project management skills and understanding of the product development lifecycle
Excellent communication skills for effective interaction with business and technology stakeholders
Experience with tools like UiPath, Alteryx, ServiceNow, and Pega for process improvement
Deep understanding of product agility practices, including iterative development and adaptive planning
Preferred Qualifications, Capabilities, and Skills
Candidates from a Travel or Financial Services background preferred
Experience with data analytics tools
Understanding of cloud platforms such as AWS, Azure
Certifications in Agile methodologies or AI/ML technologies would be an advantage
Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions
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Identify and prioritize AI/ML opportunities that align with customer needs and market trends
Lead the deployment of AI/ML and GenAI technologies to automate processes, reduce costs, and generate revenue
Utilize Agile methodologies and tools like JIRA and Confluence to manage and track projects
Develop requirements, epics, and user stories to support AI & Innovation product initiatives
Work with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation
Implement process improvement via tools like UiPath, Alteryx, ServiceNow, and Pega to enhance operational efficiency
Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets
Conduct user research, journey mapping, and market analysis to inform the AI/ML strategic roadmap
Effectively communicate the impact of AI on the product experience to stakeholders
Required Qualifications, Capabilities, and Skills
Minimum 7+ years in product management, with a focus on AI, Product, or Travel related fields
Strong knowledge of AI/ML technologies, including generative AI and large language models (LLMs)
Proficient in Agile methodologies and tools such as JIRA and Confluence
Demonstrated project management skills and understanding of the product development lifecycle
Excellent communication skills for effective interaction with business and technology stakeholders
Experience with tools like UiPath, Alteryx, ServiceNow, and Pega for process improvement
Deep understanding of product agility practices, including iterative development and adaptive planning
Preferred Qualifications, Capabilities, and Skills
Candidates from a Travel or Financial Services background preferred
Experience with data analytics tools
Understanding of cloud platforms such as AWS, Azure
Certifications in Agile methodologies or AI/ML technologies would be an advantage
Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions
#J-18808-Ljbffr