Project Manager

This job is responsible for definition, planning, and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time, and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.ESSENTIAL RESPONSIBILITIESWorks with business and technical organizations to drive out program strategy and approach.Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects.Work with business and technical organizations to assemble project teams.Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.Acquire understanding of the business objectives for an assigned area.Monitor, evaluate and report on Program status inclusive of scope, schedule, budget, and alignment to Program and strategic goals.Direct corrective action as needed to maintain the viability of the Program.Develop and maintain positive customer relationships.Deliver presentations of project status to effectively communicate throughout the project lifecycle.Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements.Support and contribute to the improvement of project management methods and practices.Other duties as assigned or requested.EDUCATIONMinimumHigh School Diploma/GEDEXPERIENCEMinimum1 - 3 years experience in a project manager role and/or in a project leadership roleLICENSES/CERTIFICATIONSRequiredNonePreferredPMP certification or equivalent trainingSKILLSExperience with customer relationship managementExperience with conflict resolutionExperience with Risk Mitigation PlanningTeam Building SkillsStrong interpersonal skillsVery good verbal and written communication skillsSolid organizational and planning skillsSolid leadership skillsPHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice-basedTeaches / trains others regularlyOccasionallyTravel regularly from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsOccasionally

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