HORNE LLP
PORTFOLIO OPERATIONS MANAGER - Government Services
HORNE LLP, Ridgeland, Mississippi, us, 39158
HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.
Summary/objective
The Deputy Director is primarily responsible for management of the day-to-day operation of components of the program portfolio/department under the direction of the Portfolio Director. These tasks may include management and reporting of staff and program/department performance, forecasting, reporting tracking and reporting of program/department metrics. The position is also responsible for establishing, execution, and reporting of all proactive quality assurance processes.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Manages and leads Operations subcontractors, marketing, information systems, program admin, and program technical resources.Supports delivery of operations team goals towards program and portfolioSupports and delivers payment reviews, application intake, customer service calls, and operations team schedulingDelivers Program/Project forecasting, tracking, invoicing, and reportingProvides oversight for weekly and monthly departmental/program reportingWorks with the program teams to identify opportunities for process improvement that would improve customer/client satisfactionSupports the organization of financial, legal, and budget tracking responsibilities in relation to portfolio programs complianceManages and tracks the compliance requirements for contracts, addendums, proposals, and subcontracts for the portfolioCompletes special ad-hoc projects and reporting for program directorActs as a technical resource/consultant to develop systems, processes, and process improvements for the portfolioCoordinates the internal support team efforts across the portfolio including reporting, meetings, leadership team coordination, and portfolio wide training and eventsCoordinates portfolio resource sharing inside and outside of the portfolioWorks with internal customers to support the reporting needs of the portfolio, program, and businessPerforms other tasks as determined and assignedSupervisory responsibilities
Manages and leads Operations subcontractors as necessaryAssist in accountability with functional areas such as marketing, information systems, program admin, and program technical resources.Work environment
Work to be performed in HORNE office setting or remotely
Physical demands
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 20 pounds at times.Travel required
This position is remote, with occasional travel to meet organizational and client needs.
Required education and experience
Bachelor's degree in Business, Finance, Engineering or related field from an accredited college or university.At least 5-7 years of experience in a related fieldPrevious operations experience including thorough understanding of energy efficiency or demand response program operations and processesBackground Check Required; Valid Driver's LicensePreferred education and experience
3 years of progressive team management experience including managing and directing the work of direct reports and teamsHORNE Values...
A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.A work environment that promotes collaboration, consistency, and community service to empower people.An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.HORNE Offers...
An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.
The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.
We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member.HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good.Come join us at team HORNE!
HORNE does not accept unsolicited agency resumes.Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Summary/objective
The Deputy Director is primarily responsible for management of the day-to-day operation of components of the program portfolio/department under the direction of the Portfolio Director. These tasks may include management and reporting of staff and program/department performance, forecasting, reporting tracking and reporting of program/department metrics. The position is also responsible for establishing, execution, and reporting of all proactive quality assurance processes.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Manages and leads Operations subcontractors, marketing, information systems, program admin, and program technical resources.Supports delivery of operations team goals towards program and portfolioSupports and delivers payment reviews, application intake, customer service calls, and operations team schedulingDelivers Program/Project forecasting, tracking, invoicing, and reportingProvides oversight for weekly and monthly departmental/program reportingWorks with the program teams to identify opportunities for process improvement that would improve customer/client satisfactionSupports the organization of financial, legal, and budget tracking responsibilities in relation to portfolio programs complianceManages and tracks the compliance requirements for contracts, addendums, proposals, and subcontracts for the portfolioCompletes special ad-hoc projects and reporting for program directorActs as a technical resource/consultant to develop systems, processes, and process improvements for the portfolioCoordinates the internal support team efforts across the portfolio including reporting, meetings, leadership team coordination, and portfolio wide training and eventsCoordinates portfolio resource sharing inside and outside of the portfolioWorks with internal customers to support the reporting needs of the portfolio, program, and businessPerforms other tasks as determined and assignedSupervisory responsibilities
Manages and leads Operations subcontractors as necessaryAssist in accountability with functional areas such as marketing, information systems, program admin, and program technical resources.Work environment
Work to be performed in HORNE office setting or remotely
Physical demands
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 20 pounds at times.Travel required
This position is remote, with occasional travel to meet organizational and client needs.
Required education and experience
Bachelor's degree in Business, Finance, Engineering or related field from an accredited college or university.At least 5-7 years of experience in a related fieldPrevious operations experience including thorough understanding of energy efficiency or demand response program operations and processesBackground Check Required; Valid Driver's LicensePreferred education and experience
3 years of progressive team management experience including managing and directing the work of direct reports and teamsHORNE Values...
A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.A work environment that promotes collaboration, consistency, and community service to empower people.An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.HORNE Offers...
An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.
The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.
We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member.HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good.Come join us at team HORNE!
HORNE does not accept unsolicited agency resumes.Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)