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Futran Tech Solutions Pvt. Ltd.

Cortex XSOAR Application Support Engineer

Futran Tech Solutions Pvt. Ltd., Houston, Texas, United States, 77246


Job description

Looking for Cortex XSOAR Application Support Engineer. This is 2-3 days onsite-hybrid role in a week for Houston, TX location.

Experience Previous experience in a customerfacing technical support role such as Senior Support Engineer or Escalations Engineer

Technical Skills Proficiency in Linux strong scripting skills JavaScript Python PowerShell Ansible and knowledge of security technologies firewalls endpoint prevention SIEM

Customer Service Excellent customer service skills and the ability to troubleshoot and solve problems effectively

Communication Strong verbal and written communication skills

Must Have Qualifications

Experience with Cortex XSOAR Handson experience with Cortex XSOAR automation and response SOAR platforms

Skills

Application support