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HEI Hospitality, LLC

Group Sales Manager

HEI Hospitality, LLC, Denver, Colorado, United States, 80285


About UsIf there’s one thing guests remember, it’s the staff. By hiring employees with a passion for service and people, Kimpton Hotel Monaco Denver creates an open, friendly atmosphere where everyone feels like family. The hotel is like a big warm hug — you’ll feel the convivial attitude and personalized service from the entire team, from the valet staff to the housekeeping attendants. This 189-room, bold and inviting hotel delivers signature Kimpton service, luxury amenities, a convenient downtown location, and richly renovated guest rooms. Contemporary Italian gets a local twist at Kimpton Hotel Monaco Denver’s award-winning Panzano restaurant, where accolades are stacked up a mile high. The Northern Italian cuisine is served in a warm, lively setting loved by guests and locals alike. Team members will enjoy many additional perks of working at the Kimpton Hotel Monaco Denver and Panzano Restaurant, including a free RTD Eco Pass, discounts on services/F&B at the hotel, and Friends and Family hotel room discounts worldwide.

We value U.S. military experience and invite all qualified military candidates to apply.

OverviewApplication Deadline: October 15th, 2024

Salary Range: $55k-67k DOE plus bonus eligibility

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Responsibilities

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.

Produce room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.

Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.

Develop and conduct persuasive verbal sales presentations to prospective clients.

Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.

Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

Prepare correspondence to customers, internal booking reports, and file maintenance.

Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.

Attend trade shows, community events, and industry meetings.

Maintain advanced knowledge of market trends, competition, and key customers of the hotel.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned.

Qualifications

High school or equivalent education required. Bachelor's degree preferred.

3+ years of past sales experience preferred.

Must have previous hospitality experience.

Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

Advanced knowledge of hotel and competitive market.

Ability to execute appropriate action plans.

Desire to participate as part of a team.

Must be willing to

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