Kocher and Beck
Customer Service Representative (Bilingual)
Kocher and Beck, Leavenworth, Kansas, United States, 66048
Description: Kocher + Beck USA, L.P., located in Lenexa, KS, is seeking enthusiastic candidates who enjoy a fast-paced environment to join our team! At Kocher + Beck, we believe that delivering our quality products is the result of having the best team. Take this opportunity to join our growing business and contribute to a family-owned business known for its culture and top-quality products.
Position Type + HoursThis is a full-time onsite, salary, non-exempt position. Core hours of work are Monday through Friday, 8am
5pm.
Job DescriptionA Customer Service Representative, as part of a team, acts as the coordinator of customers' needs, process orders, sets production schedules, and provides quotes.
The team is responsible for managing email inboxes, determining priorities, and working with production teams on urgent requests to ensure customer's needs are met.
Requirements:
RequirementsCommunicate accurate and timely information to varying levels of employees and customersAttentive listenerAptitude for learning about varying product/s and servicesOrganized and has ability to prioritize based on goalsDependable and self-motivatedStrong sense of accountabilityActs urgently and can meet deadlinesOrganized and have a keen attention to detailCompetent navigating a computerPropose improvements to the overall processResponsible for keeping work area clean and free of safety hazardsAdapt to changes in the work environmentManages competing demands
Preferred Skills/ExperienceHigh school diploma or general education degree (GED)Prior customer service is not required but encouragedMust be able to convert standard measurements to metric unitsBe competent in:o Microsoft Access, Word, Excel, Outlooko Adobe Illustratoro Corel Drawo Multi-line phone
Benefits100% Employer Paid Health, Dental and Accident Insurance premiums100% covered for Employee-only and 75% for Dependent-plus coverageBi-Weekly employer contribution to Health Savings Account401(k), up to 4.5% employer matchLife Insurance, Short- and Long-Term DisabilityVacation, Sick Time, and Paid HolidaysAdditional supplemental insurance plans are also offered
Compensation details:
50000-52500 Yearly Salary
PIce69218e2c5d-26289-29715907
Position Type + HoursThis is a full-time onsite, salary, non-exempt position. Core hours of work are Monday through Friday, 8am
5pm.
Job DescriptionA Customer Service Representative, as part of a team, acts as the coordinator of customers' needs, process orders, sets production schedules, and provides quotes.
The team is responsible for managing email inboxes, determining priorities, and working with production teams on urgent requests to ensure customer's needs are met.
Requirements:
RequirementsCommunicate accurate and timely information to varying levels of employees and customersAttentive listenerAptitude for learning about varying product/s and servicesOrganized and has ability to prioritize based on goalsDependable and self-motivatedStrong sense of accountabilityActs urgently and can meet deadlinesOrganized and have a keen attention to detailCompetent navigating a computerPropose improvements to the overall processResponsible for keeping work area clean and free of safety hazardsAdapt to changes in the work environmentManages competing demands
Preferred Skills/ExperienceHigh school diploma or general education degree (GED)Prior customer service is not required but encouragedMust be able to convert standard measurements to metric unitsBe competent in:o Microsoft Access, Word, Excel, Outlooko Adobe Illustratoro Corel Drawo Multi-line phone
Benefits100% Employer Paid Health, Dental and Accident Insurance premiums100% covered for Employee-only and 75% for Dependent-plus coverageBi-Weekly employer contribution to Health Savings Account401(k), up to 4.5% employer matchLife Insurance, Short- and Long-Term DisabilityVacation, Sick Time, and Paid HolidaysAdditional supplemental insurance plans are also offered
Compensation details:
50000-52500 Yearly Salary
PIce69218e2c5d-26289-29715907