Ralph Lauren
Selling Manager
Ralph Lauren, Calhoun, Georgia, us, 30703
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
As the Selling Manager, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team.
Essential Duties & Responsibilities
Support Store Management in analyzing business trends and with the execution of business initiatives for your store locationUnderstand and communicate sales and profit performance tools and resources to the store teamExecute a consistent customer experience aligned to RL brand expectations and the store vision by handling customer complaints and resolving customer service issuesSupport the store client development strategy by conducting community outreach in your marketParticipate in the recruitment and interview process as needed, supporting Store Management to build and develop a team with the customer at its core, who can deliver the store visionEngage in talent development conversations by providing feedback and coaching to the store teamSupport in team training initiativesProvide ongoing feedback to Store Management on team successes and opportunities as well as product category opportunities or needsMaintain exceptional productivity standards through upholding processes and store execution, including supporting with inventory control and operational managementChampion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business resultsUphold all company policies and proceduresEnsure sales floor and all store standards exceed expectations at all timesCreate an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus AreasExperience, Skills & Knowledge
College Degree or equivalent a plusRetail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.Business acumenStrong planning and prioritization/time management skills
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
As the Selling Manager, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team.
Essential Duties & Responsibilities
Support Store Management in analyzing business trends and with the execution of business initiatives for your store locationUnderstand and communicate sales and profit performance tools and resources to the store teamExecute a consistent customer experience aligned to RL brand expectations and the store vision by handling customer complaints and resolving customer service issuesSupport the store client development strategy by conducting community outreach in your marketParticipate in the recruitment and interview process as needed, supporting Store Management to build and develop a team with the customer at its core, who can deliver the store visionEngage in talent development conversations by providing feedback and coaching to the store teamSupport in team training initiativesProvide ongoing feedback to Store Management on team successes and opportunities as well as product category opportunities or needsMaintain exceptional productivity standards through upholding processes and store execution, including supporting with inventory control and operational managementChampion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business resultsUphold all company policies and proceduresEnsure sales floor and all store standards exceed expectations at all timesCreate an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus AreasExperience, Skills & Knowledge
College Degree or equivalent a plusRetail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferredAbility to effectively communicate with customers and store personnelAbility to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderatelyAbility to operate the register, stand, move and walk for multiple hoursAbility to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.Business acumenStrong planning and prioritization/time management skills
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.