Levain Bakery
General Manager - Venice Beach
Levain Bakery, Venice, California, us, 90294
Description
THE ROLE: GENERAL MANAGER (LOS ANGELES, VENICE BEACH)
General Managers (GMs) set the tone and oversee all aspects of day-to-day bakery and production operations. This includes managing production and inventory, maintaining health and safety standards, anticipating demand, supporting and developing team members, ensuring a positive customer experience, and keeping a high morale. They drive the sales, productivity and above all, they lead with hospitality. GMs lead by example using a hands-on approach. They drive profitability by maintaining an efficient schedule and staffing model while ensuring the highest standards of quality and service are achieved.The ideal candidate has extensive experience in the food and beverage industry, a passion for people development, and strong project management and operational abilities.
The General Manager is typically positioned at the front-of-house and back-of-house of the bakery, leading, coaching, and supporting the team in all positions. They serve as brand ambassadors and are able to connect with regulars and introduce the brand to new customers.
What you'll do:
Act with care, agility, and integrity that promotes our values and cultureOversee day-to-day operations of bakery and production, including maintaining DOH standards, creating the weekly schedule, administering accurate and on-time payroll, and performing regular preventative maintenance of equipmentManage COGS by monitoring and adjusting PARS, overseeing on-time ordering practices, and ensuring accurate weekly and end of period inventoriesAble to perform every role within the bakery and production to assess and achieve optimal performanceOwn 4-wall P&L; partnering with operations to identify liabilities and opportunities to achieve financial goalsCoach, develop, and train team members, addressing areas for growth and fostering high-potential talent at every levelCultivate an inclusive culture and positive work environment for all team membersModel superior customer service, providing a warm and welcoming environment for every customer that walks into one of our bakeriesCreate a succession plan to prepare bakery and production for growth and labor changesPartner with Cookie Suite, Operations, Finance, Marketing and People, on larger initiatives and projects related to operational procedures, forecasting and reporting, recruitment, and coachingStrategize and recommend changes to hit sales goals, increase foot traffic, manage costs, and improve relationships with vendors and community membersWhat we're looking for:
4-5 years of prior managerial experience in a food/beverage/retail environment and experience working in and managing a food production environment. Levain experience a plusFood Protection Certificate requiredLift/push 10-50 pounds, including overheadWalk/stand on your feet for a 10-hour shift (excluding ½ hour break); walk up and down stairs in select locationsWork an average of 50 hours weeklyRead and communicate in English, including on the phone and in writingUtilize basic computer skills (Email, Microsoft Word)Passion for what you do - you love both the people and business sides of the food industry and are great at thinking through both challenges and opportunities in either areaAdaptability and flexibility - you recognize that in the food industry, anything can - and will - happen and you're able to calmly troubleshoot issuesEye for detail - you understand how to break down larger goals into day-to-day action and are inherently meticulous and strategicCollaborative spirit and commitment to Levain's core values - you're a team player and willing to lend a hand or elevate those around you and you're the first to jump in if extra help is needed in either the front of back-of-house. You add your own individuality to an already positive and uplifting work environment. A good sense of humor doesn't hurt either!Compensation:
$90,000 - $100,000/year plus 20% Quarterly Bonus PotentialBenefits:
Health, Vision, Dental InsuranceEmployer-funded Healthcare Reimbursement AccountAdditional supplemental benefits: Commuter Benefits, Employee Assistance Program, 14 Weeks Fully Paid Parental Leave, etc.20% Quarterly Bonus PotentialThree Weeks of Paid Time Off401K with 3.5% Company MatchOpportunity for growth and career developmentAbout Us:
Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 - Levain Bakery.
One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for "the cookie."
From the start, Pam, Connie and team baked everything fresh on-site each day, donating the day's leftovers to charity - and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.
Every day, we strive to embody our company's five core values:
Welcome All- We are all in it togetherWork Hard and Be Kind- We pull our weight, we do our best, and take care of each otherLead with Heart- We operate with empathy and integrityRise Up- We take Initiative to make things betterSavor It- We are present and find the fun!
THE ROLE: GENERAL MANAGER (LOS ANGELES, VENICE BEACH)
General Managers (GMs) set the tone and oversee all aspects of day-to-day bakery and production operations. This includes managing production and inventory, maintaining health and safety standards, anticipating demand, supporting and developing team members, ensuring a positive customer experience, and keeping a high morale. They drive the sales, productivity and above all, they lead with hospitality. GMs lead by example using a hands-on approach. They drive profitability by maintaining an efficient schedule and staffing model while ensuring the highest standards of quality and service are achieved.The ideal candidate has extensive experience in the food and beverage industry, a passion for people development, and strong project management and operational abilities.
The General Manager is typically positioned at the front-of-house and back-of-house of the bakery, leading, coaching, and supporting the team in all positions. They serve as brand ambassadors and are able to connect with regulars and introduce the brand to new customers.
What you'll do:
Act with care, agility, and integrity that promotes our values and cultureOversee day-to-day operations of bakery and production, including maintaining DOH standards, creating the weekly schedule, administering accurate and on-time payroll, and performing regular preventative maintenance of equipmentManage COGS by monitoring and adjusting PARS, overseeing on-time ordering practices, and ensuring accurate weekly and end of period inventoriesAble to perform every role within the bakery and production to assess and achieve optimal performanceOwn 4-wall P&L; partnering with operations to identify liabilities and opportunities to achieve financial goalsCoach, develop, and train team members, addressing areas for growth and fostering high-potential talent at every levelCultivate an inclusive culture and positive work environment for all team membersModel superior customer service, providing a warm and welcoming environment for every customer that walks into one of our bakeriesCreate a succession plan to prepare bakery and production for growth and labor changesPartner with Cookie Suite, Operations, Finance, Marketing and People, on larger initiatives and projects related to operational procedures, forecasting and reporting, recruitment, and coachingStrategize and recommend changes to hit sales goals, increase foot traffic, manage costs, and improve relationships with vendors and community membersWhat we're looking for:
4-5 years of prior managerial experience in a food/beverage/retail environment and experience working in and managing a food production environment. Levain experience a plusFood Protection Certificate requiredLift/push 10-50 pounds, including overheadWalk/stand on your feet for a 10-hour shift (excluding ½ hour break); walk up and down stairs in select locationsWork an average of 50 hours weeklyRead and communicate in English, including on the phone and in writingUtilize basic computer skills (Email, Microsoft Word)Passion for what you do - you love both the people and business sides of the food industry and are great at thinking through both challenges and opportunities in either areaAdaptability and flexibility - you recognize that in the food industry, anything can - and will - happen and you're able to calmly troubleshoot issuesEye for detail - you understand how to break down larger goals into day-to-day action and are inherently meticulous and strategicCollaborative spirit and commitment to Levain's core values - you're a team player and willing to lend a hand or elevate those around you and you're the first to jump in if extra help is needed in either the front of back-of-house. You add your own individuality to an already positive and uplifting work environment. A good sense of humor doesn't hurt either!Compensation:
$90,000 - $100,000/year plus 20% Quarterly Bonus PotentialBenefits:
Health, Vision, Dental InsuranceEmployer-funded Healthcare Reimbursement AccountAdditional supplemental benefits: Commuter Benefits, Employee Assistance Program, 14 Weeks Fully Paid Parental Leave, etc.20% Quarterly Bonus PotentialThree Weeks of Paid Time Off401K with 3.5% Company MatchOpportunity for growth and career developmentAbout Us:
Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 - Levain Bakery.
One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for "the cookie."
From the start, Pam, Connie and team baked everything fresh on-site each day, donating the day's leftovers to charity - and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.
Every day, we strive to embody our company's five core values:
Welcome All- We are all in it togetherWork Hard and Be Kind- We pull our weight, we do our best, and take care of each otherLead with Heart- We operate with empathy and integrityRise Up- We take Initiative to make things betterSavor It- We are present and find the fun!