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neteffects

Senior Oracle Cloud Trainer

neteffects, Atlanta, Georgia, United States, 30383


Senior Oracle Cloud TrainerPay Rate:

$60.00 - $65.00/hrLocation:

EST Locations - Atlanta/HybridDuration:

1 YearStart:

ASAP

SummaryThe WBD Technology Training and Outreach team is responsible for the development and implementation of training programs and communication campaigns for various technology initiatives within the organization. Our team plays a critical role in ensuring our colleagues are equipped with the necessary skills and knowledge to effectively utilize our company's corporate technologies and systems.

The role of the Senior Oracle Cloud Trainer is to recommend, design, develop, and implement a comprehensive training program and end-user documentation to support the upcoming rollout of Oracle Cloud. The Senior Oracle Cloud Trainer will play a critical role in ensuring that our employees have the necessary skills and knowledge to effectively utilize the platform, and that end-user documentation is accurate and up-to-date.

Responsibilities:Design and develop Oracle Cloud EPM training programs for end-users, including curriculum development, training materials, and delivery methods.Design and develop instructionally and technically sound training materials, including PowerPoint slides, hands-on practices and labs, and demonstrations.Conduct training sessions, workshops, and webinars to educate end-users on Oracle Cloud EPM best practices, and troubleshooting techniques.Evaluate training effectiveness through assessments, surveys, and feedback, and make necessary adjustments to training programs as needed.Project manage the training development aspects of the project, including understanding training requirements, creating a plan, developing content, and communicating regularly with various stakeholders.Develop and maintain end user documentation, including user guides and knowledge base articles.Collaborate with subject matter experts, technical teams, and stakeholders to gather information and ensure the accuracy of end user documentation.Follow project plans and meet all deadlines.

Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field or minimum of 3 to 5 years of experience in Oracle Cloud EPM training and documentation development.Strong knowledge of ServiceNow platform features, functionality, and best practices.Proven experience in designing and delivering effective training programs, including curriculum development and training materials creation.Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences.Strong attention to detail and accuracy in end user documentation.Ability to work independently and collaboratively in a fast-paced environment.Experience in end user communications and technical writing, including creating user guides and knowledge base articles.Experience in creating end user communications and other outreach artifacts, such as email communications informing users of upcoming releases, internal social media posts, and infographics.Ability to work with cross-functional teams and interact with stakeholders at all levels of the organization.

This is a contract position. Some travel may be required to conduct training sessions at different locations. The successful candidate will have a passion for training, strong end user documentation writing skills, and a deep understanding of the ServiceNow platform.

Education:BS/BA or equal work experience3-5 years' experience in ServiceNow and end user documentation are a must.

Benefits (employee contribution):

Health insuranceHealth savings accountDental insuranceVision insuranceFlexible spending accountsLife insuranceRetirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#J-18808-Ljbffr