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Hyatt Hotels Corporation

Front Desk Agent (PM)

Hyatt Hotels Corporation, Washington, District of Columbia, us, 20022


Got a knack for connecting with and leading team members and providing elite customer service? Thompson DC is looking for you!The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.QUALIFICATIONS:Prior cash handling experience necessaryHigh School diploma or equivalentAbility to communicate effectively with the public and other Team MembersRead, write and speak English fluentlyJob Type:

Full-timePay:

$24.00 per hourBenefits:401(k)401(k) matchingHealth insurancePaid time offReferral programVision insuranceSchedule:Day shiftEvening shiftNight shiftThis position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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