OneSpaWorld LLC
Hair and Nails Technician
OneSpaWorld LLC, Honolulu, Hawaii, United States, 96814
COMPANY OVERVIEW
MANDARA SPA
In Bali, the healing arts are passed down from generation to generation. Mandara Spa was founded upon this peaceful Balinese ritual, beginning our spa journey with a simple desire to pass this healing knowledge on to all guests seeking solace and relaxation.
Today, there are over 50 Mandara Spas in all corners of the world, each maintaining its reverence for Balinese traditions. When you visit a Mandara Spa, you will experience the passion and belief we have in the healing arts.
Position Overview:
The Cosmetologist will be responsible for training and education in their spa on spa services and protocols, ensuring standards are adhered to and met.
Cosmetologist Responsibilities:
Ensure proficiency in all services provided associated with area of expertise.
Skincare / waxing
Massage / body treatments
Nail care
Product knowledge (professional and retail)
Sanitation procedures
Computer training (applicable software)
Operational responsibilities (may vary by location)
Provide training and education for new and current technicians to maximize their understanding of services ensuring best practices are used.
Coordinate and execute the detailed, standardized training program for all new hires. Update training materials as needed.
Strive to ensure that all therapists consistently produce the established retail/service goals.
Work closely with the spa director to establish daily & weekly targets for the service group.
Required to perform retail training and coach team to achieve the required sales to service retail penetration.
Ensure all inventory levels and orders are accurate and meet the spa's needs based on volume.
Ensure that all professional stock is distributed to the teams using the correct PAR levels to reduce product waste.
Coordinate all technical interviews.
Ensure that Spa Technicians receive refresher training for existing services and new training for new or enhanced services.
Spa Director Approval for all training is required.
Utilize approved training materials, ensuring that Spa Technicians receive and sign off on the receipt of training materials.
Provide technical guidance to Spa Managers regarding guest issues or employee performance issues related to service protocols.
Maintain training inventory, ensuring no out of stock issues for training purposes.
Provide feedback to the Regional Spa Operations team on ways to enhance current training tools.
Maintain consistent communication with Spa Director.
Periodically test each technician to ensure treatments are performed according to protocols and standards.
Attend monthly training/meetings with spa operations manager and/or spa director.
Conduct monthly meetings with technical staff.
Mandatory attendance at all training sessions.
Perform other job-related duties as reasonably requested by management.
Operational Duties:
Technician Schedule Changes (may vary by location)
Priority Booking Rotation (may vary by location)
Inventory Duties (may vary by location)
Finding Coverage for Shifts as needed (may vary by location)
Professional Supply Order & Receiving (may vary by location)
Coordinate and staff off-site events (may vary by location)
Other:
Regular attendance in conformance with established standards is essential for this position. Employees with irregular attendance may be subject to disciplinary action.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to meet the business needs of the Spa.
Minimum Requirements:
3 – 5 years of preferred experience working in a high-end resort or urban spa environment.
Must possess a minimum of 3-5 years of relevant experience.
Must have received Cosmetology training from an accredited/approved massage therapy school.
Thoroughly educated in skin anatomy and the effects of specific techniques.
Must possess a cooperative and positive attitude.
Excellent communication skills.
Must be able to interact professionally with sensitivity to the needs of guests and co-workers.
Demonstrates commitment to provide the highest quality skincare therapy.
Must be available to work nights, weekends, and holidays as scheduled.
Must be able to create, update, and edit training manuals and protocols.
Must have current Hawaii cosmetologist license.
Successful applicant should be able to perform hair, nail, and make-up services and have some salon management experience.
Full benefits package offered to the selected candidate including paid company holidays, medical and 401K plans.
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MANDARA SPA
In Bali, the healing arts are passed down from generation to generation. Mandara Spa was founded upon this peaceful Balinese ritual, beginning our spa journey with a simple desire to pass this healing knowledge on to all guests seeking solace and relaxation.
Today, there are over 50 Mandara Spas in all corners of the world, each maintaining its reverence for Balinese traditions. When you visit a Mandara Spa, you will experience the passion and belief we have in the healing arts.
Position Overview:
The Cosmetologist will be responsible for training and education in their spa on spa services and protocols, ensuring standards are adhered to and met.
Cosmetologist Responsibilities:
Ensure proficiency in all services provided associated with area of expertise.
Skincare / waxing
Massage / body treatments
Nail care
Product knowledge (professional and retail)
Sanitation procedures
Computer training (applicable software)
Operational responsibilities (may vary by location)
Provide training and education for new and current technicians to maximize their understanding of services ensuring best practices are used.
Coordinate and execute the detailed, standardized training program for all new hires. Update training materials as needed.
Strive to ensure that all therapists consistently produce the established retail/service goals.
Work closely with the spa director to establish daily & weekly targets for the service group.
Required to perform retail training and coach team to achieve the required sales to service retail penetration.
Ensure all inventory levels and orders are accurate and meet the spa's needs based on volume.
Ensure that all professional stock is distributed to the teams using the correct PAR levels to reduce product waste.
Coordinate all technical interviews.
Ensure that Spa Technicians receive refresher training for existing services and new training for new or enhanced services.
Spa Director Approval for all training is required.
Utilize approved training materials, ensuring that Spa Technicians receive and sign off on the receipt of training materials.
Provide technical guidance to Spa Managers regarding guest issues or employee performance issues related to service protocols.
Maintain training inventory, ensuring no out of stock issues for training purposes.
Provide feedback to the Regional Spa Operations team on ways to enhance current training tools.
Maintain consistent communication with Spa Director.
Periodically test each technician to ensure treatments are performed according to protocols and standards.
Attend monthly training/meetings with spa operations manager and/or spa director.
Conduct monthly meetings with technical staff.
Mandatory attendance at all training sessions.
Perform other job-related duties as reasonably requested by management.
Operational Duties:
Technician Schedule Changes (may vary by location)
Priority Booking Rotation (may vary by location)
Inventory Duties (may vary by location)
Finding Coverage for Shifts as needed (may vary by location)
Professional Supply Order & Receiving (may vary by location)
Coordinate and staff off-site events (may vary by location)
Other:
Regular attendance in conformance with established standards is essential for this position. Employees with irregular attendance may be subject to disciplinary action.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to meet the business needs of the Spa.
Minimum Requirements:
3 – 5 years of preferred experience working in a high-end resort or urban spa environment.
Must possess a minimum of 3-5 years of relevant experience.
Must have received Cosmetology training from an accredited/approved massage therapy school.
Thoroughly educated in skin anatomy and the effects of specific techniques.
Must possess a cooperative and positive attitude.
Excellent communication skills.
Must be able to interact professionally with sensitivity to the needs of guests and co-workers.
Demonstrates commitment to provide the highest quality skincare therapy.
Must be available to work nights, weekends, and holidays as scheduled.
Must be able to create, update, and edit training manuals and protocols.
Must have current Hawaii cosmetologist license.
Successful applicant should be able to perform hair, nail, and make-up services and have some salon management experience.
Full benefits package offered to the selected candidate including paid company holidays, medical and 401K plans.
#J-18808-Ljbffr