Guest Services Representative - Hotel Santa Barbara

DescriptionPART TIMETHE TEAMCharming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center.THE PLAYEROften a guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.EVERY DAY, YOU WILLProcess guest arrivals and departures, including all necessary paymentsHandle & coordinate room assignments and pre-arrivalsHandle guests' concernsOffer referral for services and handle requests for informationHandle and store luggageAssist with the check-in and check-out of groups and toursAssist other departments as requiredYOU WILL BE GREAT AT HOTEL SANTA BARBARA IFYou have a High school diploma or equivalentYou have excellent communication skills and a professional attitudeYou have effective conflict management and decision making skillsYou are able to use a variety of computer applicationsYou are able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controlsYou are able to frequently stand, and/or walkYou are able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairsYou are able to occasionally lift and/or move up to 50 pounds while moving files or small packagesYOU ARE A VARSITY TEAM PLAYER IFYou have previous experience in customer serviceThis position is also subject to irregular hours to include late nights, weekends and holidays.YOU MUST ALSO HAVEU.S. Work Authorization (required)HUDDLE UPWe've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!Geronimo Hospitality Group is an Equal Employment Opportunity employer

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