ABB Inc.
Electrification Product Technical Trainer
ABB Inc., Rochester, New York, United States,
Electrification Product Technical Trainer
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story. This position reports to
Technical Training Manager .Your role and responsibilities:In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high levels of customer satisfaction through trainings.The work model for the role is: Hybrid.You will be mainly accountable for:Providing ABB Electrification Installation Products technical training solutions to internal, external, and end users. Training content will include online, instructional videos, as well as instructor-led delivery in support of ABB business objectives.Responsible for all assigned product training requirements, including but not limited to travel plans, training coordination, delivery, online e-learning, how-to-videos, webinar content, virtual classroom content, and face-to-face content creation, as well as maintenance, improvements, and updates as needed.Assisting in the needs assessment process and making suggestions to improve delivery methods, design, creation, innovation, and updates of training programs or materials.Collaborating with other Technical Trainers, Instructional Designers, and subject matter experts in the development of train-the-trainer materials enhancing the demonstration of delivery concepts and improving the customer journey.Qualifications for the role:Bachelor degree in Teaching, Training, Educational/Learning Technologies, Instructional Design, Business Administration/ Business Management, Organizational Management and or Marketing Management.Minimum 5 years of technical training/adult education experience or combined educational/training design experience.Experience with gamification, pedagogy instructional design, ADDIE methodology, AR and VR, virtual classroom delivery preferred.Experience with instructional design tools such as Adobe Captivate, Articulate, Rise, and Camtasia or other AI video creation platforms a plus.Low to medium voltage electrical experience, NEC, IEEE, and electrical code knowledge a plus.Must be able to lift 30lbs. Must be able to sit and/or stand for extended periods of time.Travel 35-65% to onsite locations required.Candidates must already have a work authorization that would permit them to work for ABB in the US.More about us:ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application.Equal Employment Opportunity and Affirmative Action at ABB:ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.
#J-18808-Ljbffr
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story. This position reports to
Technical Training Manager .Your role and responsibilities:In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high levels of customer satisfaction through trainings.The work model for the role is: Hybrid.You will be mainly accountable for:Providing ABB Electrification Installation Products technical training solutions to internal, external, and end users. Training content will include online, instructional videos, as well as instructor-led delivery in support of ABB business objectives.Responsible for all assigned product training requirements, including but not limited to travel plans, training coordination, delivery, online e-learning, how-to-videos, webinar content, virtual classroom content, and face-to-face content creation, as well as maintenance, improvements, and updates as needed.Assisting in the needs assessment process and making suggestions to improve delivery methods, design, creation, innovation, and updates of training programs or materials.Collaborating with other Technical Trainers, Instructional Designers, and subject matter experts in the development of train-the-trainer materials enhancing the demonstration of delivery concepts and improving the customer journey.Qualifications for the role:Bachelor degree in Teaching, Training, Educational/Learning Technologies, Instructional Design, Business Administration/ Business Management, Organizational Management and or Marketing Management.Minimum 5 years of technical training/adult education experience or combined educational/training design experience.Experience with gamification, pedagogy instructional design, ADDIE methodology, AR and VR, virtual classroom delivery preferred.Experience with instructional design tools such as Adobe Captivate, Articulate, Rise, and Camtasia or other AI video creation platforms a plus.Low to medium voltage electrical experience, NEC, IEEE, and electrical code knowledge a plus.Must be able to lift 30lbs. Must be able to sit and/or stand for extended periods of time.Travel 35-65% to onsite locations required.Candidates must already have a work authorization that would permit them to work for ABB in the US.More about us:ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application.Equal Employment Opportunity and Affirmative Action at ABB:ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.
#J-18808-Ljbffr