Service Corporation International
Trainee Sales Manager
Service Corporation International, Louisville, Kentucky, us, 40201
All current associates must apply through "My Career" on your Workday Homepage.Consider the possibilities of joining a Great Place to Work!Responsibilities
Assist Sales Manager in developing a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.Staff Management and Leadership:
Assist Sales Counselors with utilizing methods as set forth in training manuals while observing Company policies and procedures.Assist Sales Manager by providing initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers.Help manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service.Market Share
Help develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community.Analyze and be aware of competitor pricing.Plan and participate in community events designed to develop prospects and heighten awareness of the location.Expense Management
Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and/or federal laws.Approve all discounts offered to customers.Prepare reports that demonstrate compliance with financial controls.Operations Support
Maintain all marketing materials, training manuals, sales equipment, and other sales supplies.Ensure that sales programs, incentives, awards, and sales presentations are budgeted, approved, and conform to Company policies.Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public.Compliance
Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure.Ensure compliance of sales practices with federal, state/provincial, and local regulations.Minimum Requirements
Education
High school or equivalent.Experience
Sales experience not required.Sales Counselor and sales supervisory experience preferred.Experience presenting, training, coaching, and motivating salespeople and sales forces a plus.Licenses
Valid state/province driver’s license with good driving record.Insurance license as required by state/province law and as prescribed by each state board.Knowledge, Skills and Abilities
Working knowledge of Windows-based PC environment and MS Office applications.Knowledge of Customer Relationship Management systems a plus.Ability to maintain confidentiality.Ability to work beyond standard business hours when necessary to service customers.Ability to set goals for employees that are challenging but achievable.
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Assist Sales Manager in developing a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.Staff Management and Leadership:
Assist Sales Counselors with utilizing methods as set forth in training manuals while observing Company policies and procedures.Assist Sales Manager by providing initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers.Help manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service.Market Share
Help develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community.Analyze and be aware of competitor pricing.Plan and participate in community events designed to develop prospects and heighten awareness of the location.Expense Management
Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and/or federal laws.Approve all discounts offered to customers.Prepare reports that demonstrate compliance with financial controls.Operations Support
Maintain all marketing materials, training manuals, sales equipment, and other sales supplies.Ensure that sales programs, incentives, awards, and sales presentations are budgeted, approved, and conform to Company policies.Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public.Compliance
Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure.Ensure compliance of sales practices with federal, state/provincial, and local regulations.Minimum Requirements
Education
High school or equivalent.Experience
Sales experience not required.Sales Counselor and sales supervisory experience preferred.Experience presenting, training, coaching, and motivating salespeople and sales forces a plus.Licenses
Valid state/province driver’s license with good driving record.Insurance license as required by state/province law and as prescribed by each state board.Knowledge, Skills and Abilities
Working knowledge of Windows-based PC environment and MS Office applications.Knowledge of Customer Relationship Management systems a plus.Ability to maintain confidentiality.Ability to work beyond standard business hours when necessary to service customers.Ability to set goals for employees that are challenging but achievable.
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