Humana
Senior Market Research Professional
Humana, Providence, Rhode Island, us, 02912
Humana Senior Market Research Professional - Providence, Rhode Island
Become a part of our caring community and help us put health firstHumana's Corporate Marketing Organization is looking for a Senior Market Research Professional to join the Market Research team working remote anywhere in the US. The goal of the Market Research team at Humana is to discover and illuminate insights into market conditions and customers' wants and needs to reduce risks and maximize opportunities for Humana, all in service of improving the health of the people we serve.As the Senior Market Research Professional, you will work with marketing partners and the lines of business to define a learning agenda and key strategic insight needs. You will play a pivotal role in ensuring that the business teams understand and hear the voice of the customer and other key stakeholders.Key Actions & Role ResponsibilitiesDetermine the key business questions to be answeredScope the right research audienceSecure research sample (if not using a panel)Selection of the appropriate vendor from our approved set of research partnersPartner with the vendor to identify the best research methodologyGain approvals and alignment on research instruments including legal and complianceProject manage the vendor through the researchVendor conducts data analysis and provides initial report (Senior Market Research Professional works in conjunction with the vendor to deliver a final report focused on true insights and direction to the business)Present insights to all stakeholdersIn this role, you may also assist other researchers on the team in larger, more complex projects and assignments. Budget management and tracking as well as other research operations may also be assigned.Required QualificationsBachelor's Degree or higher in Market Research, Data Analytics, Marketing, Communications or Business3+ years of Marketing research experience in both qualitative and quantitative projectsExperience in the healthcare and/or health insurance industryUnderstanding and experience with a variety of research methodologiesStrong project management skills and the ability to proactively address obstaclesAbility to take data and turn it into a compelling story through insight, data visualization, etc.Strong presentation skills and experience communicating complex and functional strategies to senior managementMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsMaster's degree or other graduate degreeHealthcare, Provider research ExperienceExperience with CMS STARs requirements, ratings, and measurementsAdditional Information/RequirementsTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $93,000 - $128,000 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.Description of BenefitsHumana, Inc. offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family.About usHumana Inc. is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for millions of people to achieve their best health.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment based on various factors including race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.
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Become a part of our caring community and help us put health firstHumana's Corporate Marketing Organization is looking for a Senior Market Research Professional to join the Market Research team working remote anywhere in the US. The goal of the Market Research team at Humana is to discover and illuminate insights into market conditions and customers' wants and needs to reduce risks and maximize opportunities for Humana, all in service of improving the health of the people we serve.As the Senior Market Research Professional, you will work with marketing partners and the lines of business to define a learning agenda and key strategic insight needs. You will play a pivotal role in ensuring that the business teams understand and hear the voice of the customer and other key stakeholders.Key Actions & Role ResponsibilitiesDetermine the key business questions to be answeredScope the right research audienceSecure research sample (if not using a panel)Selection of the appropriate vendor from our approved set of research partnersPartner with the vendor to identify the best research methodologyGain approvals and alignment on research instruments including legal and complianceProject manage the vendor through the researchVendor conducts data analysis and provides initial report (Senior Market Research Professional works in conjunction with the vendor to deliver a final report focused on true insights and direction to the business)Present insights to all stakeholdersIn this role, you may also assist other researchers on the team in larger, more complex projects and assignments. Budget management and tracking as well as other research operations may also be assigned.Required QualificationsBachelor's Degree or higher in Market Research, Data Analytics, Marketing, Communications or Business3+ years of Marketing research experience in both qualitative and quantitative projectsExperience in the healthcare and/or health insurance industryUnderstanding and experience with a variety of research methodologiesStrong project management skills and the ability to proactively address obstaclesAbility to take data and turn it into a compelling story through insight, data visualization, etc.Strong presentation skills and experience communicating complex and functional strategies to senior managementMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsMaster's degree or other graduate degreeHealthcare, Provider research ExperienceExperience with CMS STARs requirements, ratings, and measurementsAdditional Information/RequirementsTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $93,000 - $128,000 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.Description of BenefitsHumana, Inc. offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family.About usHumana Inc. is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for millions of people to achieve their best health.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment based on various factors including race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.
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