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Cengage Group

Sr Program & Curriculum Specialist, Certified Bookkeeper (Remote)

Cengage Group, Providence, Rhode Island, us, 02912


We believe in the power and joy of learningAt Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.Our culture values diversity, engagement, and discoveryOur business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.The

Sr Program and Curriculum Specialist, Bookkeeper

will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.What you'll do here:Course Support and Development

Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

Helps facilitate the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

Support planning processes to ensure courses meet high-quality standards.Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

Attend internal sales training sessions to enhance employee understanding of course content and associated careers.Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

Understand instructor responsibilities and facilitate sessions for assigned students.Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.Help maintain course quality and instructor support.Review survey feedback, ratings, and Discussion Area posts and communicate results and feedback to the instructors.Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:RequiredAssociate's degree in accounting, finance, or related fieldCertified Bookkeeper (CB) or equivalent certificationProficient in bookkeeping software such as QuickBooks2-3 years' experience in a comparable professional capacity, or similar professional role0-1 years’ people management experience1-2 instructing experience in person and/or onlineStrong analytical and problem-solving skillsExcellent attention to detail and accuracyAbility to work independently and as part of a teamCommitment to continuous learning and professional developmentSome experience creating student-facing educational contentThorough, focused, and applies a collaborative approach to workWillingness and ability to learn new technologies and platformsSuperior collaboration and communications skillsPreferredBachelor's degree in accounting, finance or related field1-2 years’ of people management experienceFamiliarity with current educational technologies and accessibility standardsCompensationThe full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.$58,300.00 - $93,200.00 USDCengage Group

, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready.

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